Job Title: Fluent Italian speaking Customer Care Administrator
Location: Home Based
(but must live within 100 miles of St Neots, Cambridgeshire)
This leading international company are looking for an Italian speaking Customer Care Administrator to be based at their head office in St Neots Cambridge England. Fluent Italian speaking Customer Care Administrator is required to deliver the highest levels of service excellence and positively contribute to achieving the highest quality customer care. Serving the Italian market the Italian speaking Customer Care Administrator will provide expert customer support by building and development customer relationships with Italian customers as well as interpreting sometimes complex queries, initiating the appropriate action, and ensuring effective resolution of all requests.
The successful Italian speaking Customer Care Administrator will need to be able to demonstrate:
* Passionate about delivering excellent customer service
* Must be fluent in both oral and written English and Italian
* Excellent communication skills with both internal & external customers
* Able to build good relationships at all levels with a positive and flexible approach
* Able to solve problems, have initiative, and open to continuous improvement and learning
Hours and Days:
Monday to Friday, 37.5 hours per week. 09:45- 18:00 (Occasional Saturdays maybe required)
Home based with one day per month in the office.
The working envir...