Fire Safety Manager
Westfield London
At Westfield London, safety is more than compliance — it's fundamental to creating exceptional experiences for millions of visitors every year. We are looking for an experienced, influential and forward-thinking Fire Safety Manager to play a critical leadership role within one of Europe's most iconic retail and leisure destinations.
This is a rare opportunity to take ownership of fire safety strategy and operational resilience within a fast-paced, high-profile environment where no two days are the same. Working alongside senior leadership, facilities teams and operational partners, you will drive a proactive fire prevention culture, ensure legislative excellence and help protect one of the UK's most dynamic public spaces.
If you thrive in a complex operational environment, enjoy leading from the front and want to make a visible impact every day, this role offers challenge, autonomy and genuine career prestige.
Why Join Mitie / Westfield London?
This is more than a compliance role — it's an opportunity to shape the safety culture within one of the busiest and most recognisable retail destinations in the UK.
You'll join a collaborative and ambitious team environment where your expertise will be highly visible, genuinely valued and directly impactful. From major operational projects to day-to-day centre resilience, you'll play a pivotal role in keeping people safe while supporting an exceptional visitor experience.
If you're ready for a career-defining role in a world-class environment, we'd love to hear from you.
What You'll Be Doing
Strategic Leadership
* Partner with the Centre Risk Manager to continuously develop and evolve the Centre Fire Strategy.
* Champion a positive fire safety and risk management culture across the business.
* Ensure compliance with all relevant legislation, company policies and the Centre Health & Safety Management System.
* Act as a trusted subject matter expert, providing professional fire safety guidance to centre leadership and operational teams.
* Lead by example, promoting best practice and driving continuous improvement in fire prevention and emergency preparedness.
Tactical Oversight
* Maintain and continuously review the Centre Fire Risk Assessment to ensure full compliance and operational effectiveness.
* Oversee all life safety systems including fire detection, suppression, smoke control, emergency lighting and property protection systems.
* Ensure all preventative maintenance, statutory testing and inspections are completed to the highest standard and within required timeframes.
* Work closely with Facilities Management to ensure all fire safety systems and records remain compliant, robust and audit-ready.
* Deliver engaging fire safety awareness training, evacuation exercises and Duty Manager training programmes.
* Manage critical documentation including fire safety policies, procedures and compliance records.
Operational Excellence
* Manage and approve fire safety-related contractor permits and access requests via CTracker, including sprinkler impairments, fire alarm isolations and hot works.
* Monitor fire alarm activations, identify root causes and implement preventative actions to reduce recurrence.
* Drive corrective actions through electronic reporting systems including Sphera.
* Provide operational Risk Management cover during periods of leave or business need.
* Maintain high visibility across the centre, ensuring fire safety standards are consistently upheld in a live operational environment.
What We're Looking For
We are seeking a confident and credible professional who can influence at all levels and operate effectively within a complex, customer-facing environment.
You will bring:
* Strong fire safety management experience within a large-scale operational environment.
* Excellent analytical and problem-solving capability with the ability to make confident decisions under pressure.
* Outstanding communication and stakeholder management skills.
* Experience managing challenging situations and influencing positive outcomes.
* Strong report writing and presentation skills.
* Commercial awareness with the ability to balance operational risk and business impact.
* A proactive, solutions-focused mindset with the confidence to challenge where required.
* The ability to work independently while contributing positively to wider team objectives.
* Comprehensive knowledge of fire safety systems, procedures and compliance requirements.
Qualifications required
* NEBOSH Fire Safety
* NEBOSH Health and Safety
* Level 4 Certificate in Intermediate Fire Risk Assessment to BS 8674:2025 or Level 5 Certificate in Advanced Fire Risk Assessment to BS 8674:2025
* IFSM Membership or Fire Protection Association Member