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Customer care roi admin support

Ballyclare
Permanent
Posted: 13 January
Offer description

Job Description Job Title: Customer Care ROI Admin Support Department: Woodside Distribution Location: Ballynure (Head Office On Site) Contract: Permanent Working Hours: Monday Friday day shift (Hours to be confirmed) Salary: Competitive Who are we? Woodside Logistics Group is one of the UK & Ireland leading logistics providers. With 5 companies and 700 employees, we work across a wide variety of industry sectors; being the trusted logistics provider for many of Irelands, the UKs and Europes leading manufacturers, retailers, and distributors. Role Overview Were recruiting a Customer Care ROI Admin Support to join our busy Customer Care team at our Ballynure Head Office. This is an excellent opportunity for someone looking to start their career in the transport and logistics industry. Youll support an experienced team, act as a first point of contact for customers and partners and help ensure a high standard of service in a fast-paced environment. Full training and ongoing support provided. Key Responsibilities will include: First point of contact for ROI customers and partners Deliver excellent customer service to support timely collections and deliveries Support day-to-day operational and administrative activities Maintain accurate data across internal and partner systems Build strong working relationships with customers and colleagues Essential Criteria: Strong communication skills (phone, email, messaging) High attention to detail and accuracy Positive, customer-focused attitude Desirable Criteria: Microsoft Office experience Fast-paced office or call-handling experience Benefits: Competitive salary 33 days annual leave Fully funded Health plan with Healthshield Cycle to Work scheme Long service recognition Training, development & progression opportunities For more information and to apply: Complete our online application form To apply, please click on the APPLY button below to forward an up to date CV Our Diversity and Inclusion commitments: Woodside Logistics Group is committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process or have questions relating to accessibility, please contact us. Please note: The company operate pre-employment drugs screening testing and any offer of employment made is conditional upon a clear pre-employment drugs screening test. You are advised to submit your application as soon as possible as we reserve the right to close the posts at anytime, once we have sufficient applications. Prospective employees are expected to disclose any unspent convictions during the recruitment process. A criminal record will not necessarily be a bar to obtaining a position. Skills: Admin Support Customer Care Logistics

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