Job Description
Milton Keynes | Hybrid after 6 Months\nMon-Fri, 08:30-17:00\n\nWe're recruiting on behalf of a well-established company in the commercial equipment sector, looking for an organised and proactive Billing Administrator to support their busy service operations team.\n\nYou'll play a key role in ensuring customers receive timely updates and solutions, while coordinating with technicians and internal teams to deliver exceptional service.\n\nKey responsibilities:\n\nCoordinate service calls and parts deliveries\nActing as the main point of contact for key customers, providing updates and resolving service-related queries\nLiaise with planners, technicians, and internal departments\nPrepare quotes, place approved parts orders, and track deliveries\nMaintain accurate records in SAP and customer portals\nProvide updates to customers, including ETAs and job statuses\nHandle pricing requests and resolve customer complaints professionallyRequirements:\n\nPrevious experience in a service or account coordination role\nExcellent organisation and communication skills\nConfident handling customer issues\nSAP knowledge (desirable but not essential)A great opportunity to join a friendly, fast-paced team with room to grow.\n\nApply now to find out more!\n\nPlease note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job