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This range is provided by Simplyhealth. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
14 month Fixed Term Contract
Andover, Head Office Based (1 day a week)
£25,000 - £28,000 + Bonus + Flex benefits + Pension + Healthplan + 36 days holiday + hybrid working
We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals.
As a Client Executive, you'll be joining our Sales Operations Team, supporting our Healthcare and Denplan functions. This team is the engine behind our sales and marketing success—focused on improving outcomes, enhancing client experiences, and helping us achieve ambitious growth plans.
Reporting to our Sales Operations Manager, you’ll be responsible for managing and developing client relationships, ensuring high levels of service, and identifying opportunities for growth. You will act as a key point of contact for clients, handling queries, resolving issues, and collaborating with internal teams to drive client satisfaction, retention, and business expansion. This role requires a proactive approach to account management while delivering excellent service and operational support.
About You
To be considered you must have:
* Proven experience in a client service, account management, or business development role.
* Strong communication and relationship management skills, with experience handling client interactions across multiple channels.
* Demonstrated ability to retain clients, resolve complaints, and drive engagement.
* Commercial awareness with the ability to identify growth opportunities and contribute to business development.
* Proficiency in CRM systems for managing client information and reporting.
* Strong organisational skills with the ability to manage multiple tasks effectively.
* Problem-solving mindset with a proactive approach to improving client experiences.
What’s In It For You
As well as a competitive salary, our benefits package includes:
* Generous pension with a 6% pension gift from us
* 36 days holiday (with the option to buy and sell a further 5 days)
* Flexible benefits pot (which you can choose to use against some great benefits such as critical illness, private medical insurance, shopping vouchers and more)
* Your own health plan
* Access to a wellbeing hub
* Recognition awards
* Give as you earn
We have a head office in Hampshire, but depending on your role, you’ll be able to enjoy our ‘smart working’ approach. This means you can flex when and where you spend your time. For many of us this means day‑to‑day work can be handled remotely, but there will also be times when we need to come together in the office to collaborate, attend training sessions, induction, briefings and more.
Your Recruitment Journey
We’re focused on providing an application, assessment and onboarding journey that is fair, consistent, diverse and inclusive for all, allowing us to hire top talent based on the skills and behaviours pivotal to your and our success.
Your process
* Screening call with Talent Acquisition Team
* Virtual Interview with the hiring manager and team
* Aptitude assessment
* Presentation/case study with the hiring manager and team
* Offer
Should you require any additional support with your application, or need us to make any adjustments for you, please contact our Talent Team.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Sales, Business Development, and Customer Service
Industries
* Insurance, Financial Services, and Hospitals and Health Care
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