About The Role
Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member. In return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional holiday days with length of service, up to five days
* Ongoing training and development, with opportunities for career advancement
* Free game vouchers monthly
* 30% discount on food and drinks for you and up to five friends
* 50% off food when working
* Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
* Financial long service awards
* A £15 donation to our charity partner upon completing induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
The What...
As a Team Member, you'll be central to the customer experience! No two shifts are the same; you might be welcoming customers, hosting parties, or serving food and drinks. Your professionalism, energy, and enthusiasm will ensure customers have an enjoyable and value-for-money experience.
Our training covers all key areas, enabling you to support and add value throughout the customer journey. You may also work in the kitchen.
Opening Hours And Shift Patterns
Our centres are open seven days a week, from 9 am to midnight. Busiest times are evenings, weekends, and school holidays, when we need availability from applicants.
Typical shift patterns include:
* Weekday AM: 09.00 - 17.00
* Weekday PM: 17.00 - 00.00
* Weekend AM: 09.00 - 18.00
* Weekend PM: 16.00 - 01.00
Shift times vary by centre; details will be provided at interview. Under 18s may work until midnight but no later.
We provide thorough induction and ongoing training, with career development opportunities, including apprenticeships and management training.
To be a Successful Team Member, you'll need:
* Excellent customer service and communication skills
* High energy and ability to work in a fast-paced environment
* A friendly, supportive team player
* Flexibility with hours and shifts
* Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition. Since our listing on the stock market in 2016, we've grown to 75 UK centres and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We are committed to diversity and inclusion, promoting equal opportunities and valuing contributions from all employees. We believe a diverse workplace makes us more relevant, competitive, and resilient.
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