Job Title: General Assistant
Location:
Birmingham, B16
Company:
Birmingham Strathallan Hotel, Signature Collection by Best Western
Job Description:
We are seeking a flexible and proactive General Assistant responsible for supporting the delivery of facilities services at our hotel. This role involves acting as the first point of contact for key stakeholders and external agencies, ensuring all services are provided efficiently and effectively. The successful candidate will demonstrate high security awareness, knowledge of Health & Safety, and respond promptly to reactive cleaning and maintenance needs.
Benefits:
* Employee discounts on hotel rates across the Best Western portfolio
* Shopping discounts on groceries, fashion, travel, utilities, and holidays
* Eye care benefits
* Free legal and financial advice
* Counseling sessions
* Cycle to work scheme
* Wellbeing support, fitness videos, and health tips
* Healthy living advice and recipes
* Wellbeing podcasts and TV
* Breathing exercises
* 24/7 support line
* Team rewards and recognition
* Free meals on duty
* Free parking
Candidate Attributes:
* Accurate, diligent, self-motivated, focused, and reliable
* Experience in Health & Safety and security preferred
* Collaborative team player with strong communication skills
* Proactive in resolving issues and managing expectations
* Ability to stay calm under pressure
About the Hotel:
The Birmingham Strathallan Hotel, part of the Signature Collection by Best Western, is conveniently located near Birmingham New Street and the M5 in Edgbaston. It offers 135 rooms and suites, including contemporary city doubles, executive doubles, and classic bedrooms. The hotel features function rooms for weddings and meetings, accommodating up to 170 guests or delegates.
About Us:
LGH Hotels Management operates a growing portfolio of 42 hotels across the UK, including brands like Crowne Plaza, Holiday Inn, and Best Western. We are committed to shaping the future of the UK hospitality industry and providing fulfilling careers for our team members.
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