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Job Title: Network Coordinator / Transport Administrator
Location: Portsmouth
Salary: £27,801.01 per annum
Job Type: Full-Time, Permanent
Reference ID: Transport Ops
Overview
We're currently working with a well-established, family-run logistics company in Portsmouth that is looking to appoint a Network Coordinator / Transport Administrator to join their busy pallet network team. This is a fantastic opportunity for someone with prior experience in a fast-paced transport office who's confident liaising with drivers, depots, and customers.
This role plays a central part in coordinating daily logistics operations and ensuring the smooth running of collections and deliveries. You'll need excellent communication skills, strong attention to detail, and a hands-on approach to transport planning and customer service.
Key Responsibilities
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Act as the first point of contact for incoming and outgoing calls to customers, depots, and drivers
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Coordinate delivery and collection schedules using internal routing systems and driver communications
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Book jobs accurately using a bespoke transport management system
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Respond to telephone and email queries efficiently and professionally
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Ensure compliance with internal procedures and transport regulations
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Work closely with internal teams to support overall operational efficiency
Candidate Profile
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Prior experience in a transport or logistics administration role is essential
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Strong organisational skills with the ability to prioritise tasks in a busy environment
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Fully computer literate with solid admin capabilities
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Excellent verbal and written communication skills
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Able to work both independently and as part of a team
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Customer-focused and solution-oriented
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High attention to detail and accuracy
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Own transport required due to location and shift cover flexibility
Working Hours
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Standard shift: Monday to Friday, 10:00 AM - 6:30 PM (with 1-hour lunch)
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Flexibility to cover occasional shifts for staff absence:
o
6:00 AM - 2:30 PM
o
8:00 AM - 4:30 PM
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Saturday rota: 1 in 4 (remote monitoring of deliveries-typically
* a few hours from home)
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20 days annual leave + bank holidays (with additional days awarded after 10 and 15 years)
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Company pension
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Free on-site parking
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Loyalty bonus programme
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Supportive, family-oriented working environment
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