Sanctuarymanages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives.
Scheme Manager : Part Time
Ely
GBP
16,905
: GBP
17,428
per year
24 hours per week
We have an opportunity for a part time Scheme Manager to join our Housing Operations team, based in Ely. As a Scheme Manager you will be responsible for providing a high:quality housing management service which will include providing tenancy advice, following up repairs for residents and promoting independent living. This is a rewarding role and is ideal for someone who has previous experience of working with older people in a housing management or care setting and aware of safeguarding concerns.
The role of Scheme Manager will include:
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Supporting residents by providing information to promote independence
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Completing mandatory compliance tasks along with health and safety checks
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Reporting and monitoring repairs to conclusion
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Delivering high quality customer service by resolving problems and complaints
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Maintaining accurate records about residents and the scheme
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Covering other schemes as and when required
Skills and experiences:
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Some experience of working with older people and understanding their individual needs or similar
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Ability to work alone and manage workloads to meet deadlines
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Working knowledge of handling confidential and sensitive information
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Good interpersonal and customer care skills
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Basic knowledge of Microsoft applications including Word, Excel and Outlook
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Travel is a requirement of the role, therefore a full valid driving licence is essential
Why work for us?
We are a not:for:profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
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25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
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A pension scheme with employer contributions from Sanctuary
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Life Assurance
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Employee Advice Service including counselling
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Cycle to Work scheme
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Voluntary health plans
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Employee discounts
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Wellbeing support and tools
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Employee recognition scheme
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Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
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Effective from 1st April : GBP
16,905 per annum (rising to GBP 17,428 per annum after 12 months, subject to satisfactory performance)
Effective from 1st April the full time equivalent salary for this role is GBP 26,415 per annum based on 37.5 hours per week rising to GBP 27,232 per annum after 12 months service and subject to satisfactory performance
View the job profile (if the link is unavailable the Sanctuary careers website)
Closing Date: 24 March 2026
If youre unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you
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