Overview
Package To £70,000 pro rata (depending on experience)
Echo managed Services are seeking an experienced and detail-oriented Data Migration Project Manager on a 6-month FTC basis. This role requires a strategic thinker with exceptional project management skills, technical expertise in data migration tools and platforms, and the ability to communicate effectively with stakeholders at all levels.
Who We Are:
Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement.
The Role:
You will join the Echo team working on an already inflight implementation of our latest product a cloud-based SaaS billing solution built around the Salesforce platform.
As a member of the Echo Professional Services team, you'll play a pivotal role in the implementation of software to our clients. Your expertise will be crucial in driving excellence, improving processes, and providing client satisfaction.
Responsibilities
* Develop and manage detailed project plans and timelines for all data migration activities
* Communicate project updates, risks, and challenges clearly and effectively to all stakeholders
* Coordinate cross-functional teams across multiple locations to meet project milestones
* Provide mentorship and direction to data analysts, developers, and business analysts
* Tailor governance frameworks to meet internal and client expectations
* Manage risks and issues, maintaining RAID logs and mitigation plans
* Track and report on project budget, ensuring spend aligns with forecasts and targets
* Apply expertise in data migration tools, SQL, and cloud platforms (preferably Salesforce)
Qualifications
* Proven track record of managing large-scale data migration projects
* Extensive experience in the utilities sector, ideally within water or energy environments
* Strong command of ETL processes, including data mapping, transformation logic, and validation protocols
* Proficient in SQL, data migration tools, and cloud-based platforms (preferably Salesforce)
* Skilled in data governance, ensuring integrity, accuracy, and compliance throughout the migration lifecycle
* Demonstrated ability to lead cross-functional teams and manage complex project timelines
* Excellent communication skills, with the ability to translate technical concepts for non-technical audiences
* Experience working in client-facing roles, particularly within outsourced service delivery models
* Familiarity with GDPR and data protection standards relevant to customer and billing data
Benefits
* Pension scheme with employer contributions
* 25 days holiday + bank holidays
* A supportive and collaborative work environment where your ideas and contributions are highly valued
* Mentorship and guidance from experienced professionals
* 24/7 GP service
* Access to my premier benefits – store discounts
37 hours per week
Walsall Head Office
West Midlands
WS2 7PD
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