Senior Microsoft Engineer – Softcat, Manchester, England, United Kingdom
Contract: 12 month fixed‑term consultant (FTC)
Join our Applications and Infrastructure team, a dynamic and fast‑paced group dedicated to delivering outstanding client service.
Responsibilities
* Take ownership of complex Microsoft 365 and on‑premises server incidents, service requests, and problem records, driving them to resolution.
* Serve as a technical escalation point within the third‑line team for on‑premises technologies.
* Achieve and maintain Key Performance Indicators (KPIs) as defined by the Support Team Manager.
Qualifications
* Proficiency on Windows, iOS, Android, and Linux operating systems.
* Experience with on‑premises technologies such as Exchange, Operations Manager, SQL, SCCM, NPS, FSLogix, Active Directory (ADDC, ADFS), DNS, and DHCP.
* Hands‑on experience with Microsoft Teams Telephony systems, Defender Endpoint, and Sentinel.
* Demonstrated passion for continuous learning and keeping up with the latest industry trends and emerging technologies.
Flexible Working
* Hybrid arrangement: 2 days in the office and 3 days working from home.
* Flexible hours – flex your start and finish times within the day.
* Flexibility around school pick‑up and drop‑offs.
Diversity and Inclusion
If you have a disability or neurodiversity, we can provide support or adjustments throughout the recruitment process. Any information you share will be treated in confidence. Learn more about our commitments to diversity and inclusion at https://jobs.softcat.com/jobs/our-culture/.
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