Responsibilities We are seeking a dynamic and detail-oriented Business Analyst to join our growing team based out of our IT Stansted Hub on a 50/50 Hybrid basis. This role is pivotal in bridging the gap between business needs and technology solutions, ensuring successful delivery of IT projects that drive operational efficiency and innovation. Key Responsibilities Collaborate with stakeholders to gather, analyze, and document business requirements. Translate business needs into clear, actionable technical specifications. Support project planning, scoping, and delivery across multiple IT initiatives. Facilitate workshops, interviews, and meetings to elicit requirements and feedback. Work closely with developers, test engineers, and project leads to ensure solutions meet business expectations. Identify risks, issues, and opportunities for improvement throughout the project lifecycle. Create and maintain process maps, user stories, and business cases. Support change management and training activities related to new systems or processes.About You Proven experience as a Business Analyst (Preferably with experience in IT project environments). Strong understanding of software development lifecycle (SDLC), Agile, and Waterfall methodologies. Excellent communication and stakeholder management skills. Analytical mindset with attention to detail and problem-solving abilities. Proficiency in tools such as JIRA, Confluence, Visio, and Microsoft Office Suite. Relevant qualifications (BCS, IIBA, Agile BA) are desirable.Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access.At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days