Description
Pathology Administrative Assistant/ Phlebotomist
Location: Ashtead Hospital, Surrey
Hours: hours per week, Full-time
The Outpatient Department operates Monday to Friday 08:00 – 20:00 and so we are looking for someone that has the flexibility to work full time hours across a 5 day working week (Monday to Friday).
Salary: Depending on experience + Benefits
Summary:
Ashtead Hospital is one of Surrey's leading private hospitals with an excellent reputation for delivering high quality healthcare for self-pay/insured and NHS patients. Conveniently situated close to Leatherhead (Junction 9 of the M25), the hospital is located in tranquil, wooded surroundings. These provide a peaceful environment to aid a speedy recovery.
The role:
We have an opportunity for someone to join our friendly, positive and expanding service as an Administrator and Phlebotomist, in the Outpatients Department at Ashtead Hospital. We are seeking an enthusiastic individual who has both the administrative skills, required to co-ordinate the workflow through our pathology services, as well as the compassion required for the patient-facing element of the phlebotomy service that will be part of the role.
The Outpatient Department operates Monday to Friday 08:00 – 20:00 and so we are looking for someone that has the flexibility to work full time hours across a 5 -day working week (Monday to Friday).
Main duties of the job include:
You will need to demonstrate excellent communicational skills and be able to work independently, together with having a flexible approach and the ability to work as part of a team, together with using your own initiative.
The primary responsibilities for theAdministrative Assistant/ Phlebotomist would be to assist with the organisation and upkeep of administrative systems and help support the team to provide a seamless journey for our patients from admission to discharge.
This role is central in allocating care to patients in a timely and effective manner, so the ability to prioritise while remaining calm under pressure will be an advantage.
In addition to general administrative duties, the role will include using the electronic patient record system (Maxims), uploading results, assisting where appropriate with data collection, for audit purposes, and data entry.
You will also be responsible for:
1. Ordering and monitoring equipment and supplies, ensuring sufficient stores are in place for various equipment.
2. Taking telephone calls from our support services and use own initiative to deal with phone calls and messages.
3. Undertaking administrative duties such as photocopying, scanning, faxing and mail-out distributions.
4. Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
5. To undertake any other administrative duties as required.
6. To have a series of key working relationships with external agencies and other organisations. These include: Epsom General Hospital, The Doctors Laboratory and Doctors Care Anywhere.
What you’ll bring with you:
7. Proven experience in administration and customer service
8. Keyboard Skills
9. Good attention to detail and accuracy
10. The ability to make decisions and use your initiative
11. Strong communication skill
12. A flexible and positive attitude
Benefits:
13. 25 Days Leave + Bank Holidays
14. Private Pension where Ramsay will match up to 5% after a qualifying period
15. Flexible shift patterns available where possible
16. Enhanced Competitive Parental Leave Policies
17. Private Medical Cover with option to add partner & dependants
18. Life Assurance (Death in Service) x3 base salary
19. Free Training and Development via the Ramsay Academy
20. Free Parking on site (where possible)
21. Subsidised staff restaurant (where possible)
22. Concerts for Carers
23. Employee Assistance Programme
24. Cycle2Work scheme available, in partnership with Halfords
25. The Blue Light Card Scheme
About Us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all.
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We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.