Overview
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is seeking experienced and motivated Bank General Practitioners to join our Integrated Urgent Care Clinical Assessment Service (IUC CAS). This is an exciting opportunity to play a pivotal role in managing some of the most complex and time-sensitive patient cases via our 111 and 999 services. As a senior clinician in our dynamic and supportive team, you’ll work remotely and/or from our EOCs in Crawley and Medway, delivering high-quality, patient-focused care through telephone and video consultations. If you’re passionate about urgent care, thrive in a fast-paced environment, and value clinical leadership, we’d love to hear from you.
Provide definitive clinical assessments and decision-making support for patients accessing urgent and emergency care services. Offer clinical advice and guidance to non-medical colleagues, including operational managers and frontline staff. Act as a mentor and clinical leader, promoting best practice and shared learning. Manage high-acuity and complex cases efficiently, ensuring patient safety and optimal care pathways. Liaise directly with healthcare professionals and services to coordinate patient care and onward referrals. Participate in continuous clinical quality improvement initiatives and thematic learning. Commit to out-of-hours availability, including evenings, weekends and public holidays, in line with service needs.
Other benefits include access to the NHS pension scheme, a minimum of 27 days’ holiday each year (increasing after 5 years’ service), personal and professional development opportunities, salary sacrifice schemes for cars or push bikes, access to occupational health and counselling services, an award-winning wellbeing hub, a back-up buddy app, NHS discounts, and other employer-supported wellbeing and work-life balance initiatives. Where applicable, starting salaries for staff new to the NHS will be at the bottom point of the band unless otherwise indicated.
Key Responsibilities Include:
* Delivering safe, efficient, and high-quality clinical assessments via telephone and video consultations.
* Providing leadership, mentorship and clinical guidance to the wider contact centre team.
* Assisting with triage decisions and managing workload acuity during operational shifts.
* Contributing to governance, quality assurance, and shared learning initiatives.
* Ensuring patient safety and appropriate care pathways through collaboration with other services and healthcare providers.
* Upholding SECAmb’s commitment to safeguarding, equality, and diversity in every patient interaction.
Additional Requirements:
* Registered GP with at least two years’ autonomous practice.
* GMC registration and inclusion on the GP Performers List.
* Experience in triage, urgent care, or emergency medicine settings desirable.
* Proficient communication skills and IT literacy essential.
* Willingness to work flexibly, including out-of-hours and public holidays.
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