Service Manager (CQC Registered)
Location: Slough, Berkshire
Salary: £40,000 per annum
Reports To: Head of Service
Responsible For: Specialist Behaviour Support Workers
We are seeking a dedicated and resilient Service Manager/Registered Manager to oversee a single-person supported living service in Slough. This individual has lived successfully in his current home for over a decade and requires thoughtful, consistent support due to a combination of needs, including learning disability, autism, psychotic illness, epilepsy, and type 2 diabetes.
This role is vital in ensuring the highest quality of care and safeguarding while also leading and motivating a team of seven Specialist Behaviour Support Workers. You will need to balance compassion with strong leadership, ensuring compliance with CQC standards while keeping team morale high and maintaining a safe, structured, and positive environment.
Key Responsibilities
* Provide effective leadership, supervision, and coaching to the staff team.
* Ensure compliance with CQC regulations and organisational policies.
* Manage safeguarding concerns and maintain a safe environment.
* Oversee budgets, resources, and service delivery standards.
* Build and maintain strong relationships with stakeholders, families, and professionals.
* Promote Positive Behaviour Support and customer involvement in daily life.
Person Specification
We are looking for someone who can:
* Lead with confidence, resilience, and empathy.
* Stay calm and professional under pressure.
* Motivate and support a team, creating a positive workplace culture.
* Apply excellent organisational and problem-solving skills.
* Balance compassion with firm, structured leadership.
* Understand and implement safeguarding, MCA, DoLS, and CQC frameworks.
Essential Experience
* Previous experience managing supported living and/or registered services.
* Strong knowledge of learning disabilities, autism, and complex needs.
* Proven ability to manage staff teams and deliver service excellence.
* Experience of CQC standards, safeguarding, and partnership working.
Why Join Us?
This is a rewarding opportunity to make a real difference in the life of one individual while leading a dedicated team. You will have the scope to shape the service, improve outcomes, and maintain high-quality standards of care.
Job Type: Full-time
Pay: £40,000.00 per year
Benefits:
* On-site parking
Work Location: In person
Reference ID: SM-Slough
Expected start date: 01/10/2025