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Tppd adjuster

West Malling
IPS
Posted: 24 December
Offer description

TPPD Adjuster
Commercial Property / PL
£40, – £55, DOE

I’m recruiting for an experienced TPPD Adjuster to join a well-established Liability Injury & TPPD team, handling a mixed portfolio of Public Liability Third Party Property Damage claims linked to commercial property.
This role sits right at the technical core of the claims process and offers strong long-term development for someone who is organised, commercially minded, and comfortable running claims end-to-end under pressure.
The Role You’ll manage your own portfolio of PL TPPD claims, taking responsibility from initial investigation through to settlement. This includes on-site investigations where required, policy interpretation, quantum assessment, reserving, negotiation, and reporting.
You’ll be trusted to take ownership, make sound decisions, and provide insurers with clear, defensible outcomes.
Key Responsibilities

1. Handling a portfolio of commercial PL TPPD claims from cradle to grave
2. Investigating liability, causation, and third-party involvement
3. Attending site visits where necessary and gathering supporting evidence
4. Building effective working relationships with Insureds, Brokers, and Insurers
5. Setting accurate, well-reasoned reserves supported by clear justification
6. Negotiating settlements within policy terms
7. Preparing high-quality preliminary, interim, and final reports
8. Managing experts including solicitors, surveyors, forensic specialists, and mitigation providers
9. Assessing quantum, including BI exposure where applicable
10. Calculating and approving interim payments
11. Maintaining clear communication plans across all stakeholders
12. Ensuring regulatory compliance and escalating risk issues where appropriate

What They’re Looking For

13. Proven experience handling TPPD claims, ideally with PL exposure
14. Strong technical decision-making skills around liability, quantum, and repudiation
15. Structured, organised approach with the ability to manage competing deadlines
16. Confident report writer with strong attention to detail
17. Commercial mindset with a pragmatic, solution-focused approach
18. Comfortable using claims systems and technology
19. Ability to travel across the UK when required

Personal Attributes

20. Calm and measured under pressure
21. Inquisitive, analytical, and detail-driven
22. Proactive in resolving complex issues
23. Strong prioritisation skills
24. Able to support and coach others on technical matters when needed

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