First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. First Response Group is committed to encouraging equality, diversity and inclusion across our workforce and eliminating unlawful discrimination. We are a Living Wage Foundation Recognised Service Provider, accredited to the Inclusive Employers Standard, a Disability Confident Committed employer and a signatory of the Armed Forces Covenant. Patrolling & Monitoring : Conduct regular patrols (including mobile patrols where applicable) to detect signs of intrusion, damage, or suspicious activity. Access Control: Monitor entrances and exits, verify passes, and authorise visitors in line with site protocols Incident Response: Respond promptly to alarms, emergencies, and incidents, following established procedures. Customer Service : Provide a professional, approachable presence and assist visitors, staff, and contractors courteously and efficiently. Reporting : Maintain accurate logs and incident reports for compliance and handover purposes. Health & Safety: Identify and report hazards, ensuring a safe environment at all times. Skills & Competencies: Excellent communication and interpersonal skills Strong attention to detail and observational ability Ability to remain calm and professional under pressure Reliable and trustworthy with a flexible approach to working hours Ability to work independently and as part of a team Qualifications: Valid SIA licence Driving Licence 5-year checkable work or education history Willingness to work a variety of shifts, including nights, weekends, and holidays FREC 3 (desirable)