About Nteractive
At Nteractive, we design and deliver world‑class experiential, event, and conference solutions that connect brands with people in powerful, meaningful ways. We partner with some of the world’s most influential organizations to create large‑scale, high‑impact global programs – from flagship conferences and destination events to complex, multi‑market activations. Our work blends strategy, creativity, technology, and flawless delivery to produce experiences that truly move audiences. Our success is built on our people. We are a collaborative, ambitious, and values‑driven agency that invests in talent, encourages innovation, and empowers our teams to take ownership and make a real difference. We believe in long‑term partnerships, exceptional client service, and continuously raising the bar in everything we do.
What You'll Be Doing
You will act as the primary client owner and trusted advisor to senior stakeholders, leading internal teams to deliver outstanding programs while maximizing account profitability and identifying new growth opportunities.
* Serve as the executive lead and primary point of contact for the confidential account
* Build deep, trusted relationships with senior client stakeholders
* Ensure flawless execution of projects, events, and global programs
* Lead and inspire embedded Nteractive teams within the account
* Set strategic direction to drive long‑term growth and impact
* Align Nteractive and client organizational structures for scalability
* Identify and lead new growth and advisory opportunities
* Own account financial performance, budgets, and profitability
* Partner with the CCO and Global Head of Client Services on financial targets
* Mentor and develop high‑performing teams
* Collaborate with executive leadership and cross‑functional teams
* Represent Nteractive on‑site at major client events
* Lead client feedback and continuous improvement initiatives
* Support high‑profile pitches and RFPs
* Act as the voice of the client at executive level
* Network within the industry to build future talent pipelines
* Ensure strong governance and operational excellence
What You Will Bring
* A strong growth mindset and proactive leadership approach
* Excellent relationship‑building and interpersonal skills
* Proven ability to lead, manage, and inspire teams
* Highly organized with strong attention to detail
* Ability to manage multiple complex projects simultaneously
* Confident, persuasive written and verbal communication skills
* Collaborative, solutions‑focused mindset
* Passion for delivering exceptional client service
Skills & Experience
* Senior‑level project and account management experience
* Proven success managing complex, multi‑project programs
* Outstanding client service and stakeholder management skills
* Strong diplomacy and negotiation capabilities
* Excellent financial and commercial acumen
* Experience with contract management
* Advanced Excel and strong general ICT skills
* Background in large‑scale events, conferences, or experiential programs preferred
Why You'll Love Working Here
* Lead a flagship global account with real influence and impact
* Work with high‑profile international clients
* Join a collaborative, ambitious leadership team
* Shape strategy and growth at executive level
* Enjoy autonomy, trust, and career progression
* Be part of a people‑first, high‑performance culture
Benefits
* 33 days annual leave (including Bank Holidays)
* Hybrid working (Staines office 1 day a week + flexibility)
* Pension scheme (5% employee / 3% employer)
* Private Medical Insurance & Cash Plan
* Life Insurance
* Enhanced Maternity Pay
* Wellbeing & Inclusion initiatives (including EAP)
* Birthday Day Off
* Summer Hours
* Volunteering Day
* Rewards & Recognition incentives
* Generous talent referral scheme
Additional Requirements
* Ability to work from the Staines office with hybrid flexibility
* Suitable home working environment
* Minimum broadband speed: 25MB download / 5MB upload
For further details contact careers@nteractive.com.
We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.
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