Overview
Location of Role: Coldharbour, Maidstone
Advert Closing Date: 25/09/2025
Starting Salary: £23,193.00 (pro-rata for part-time vacancies)
Part/Full Time: Full Time
Contract Type: Permanent
Working Pattern: Mon-Fri
Weekend/Evening Working: No
An exciting opportunity has become available for a full-time Facilities and Logistics Assistant based at Coldharbour Police Complex/Maidstone Police Station. This role includes working as part of a team that provides a full range of facilities services including preventative maintenance and minor repairs, office moves, painting and decorating, meeting room setups, security and escorting, driving, vehicle maintenance, collecting CSI exhibits and general postal duties on a rota basis around the county, and cleaning.
You must be self-motivated with a flexible approach. A simple shift system ensures that the office is staffed during core working hours (0800 to 1600 Monday to Friday), allowing service calls to be actioned in a timely manner and maintaining a high level of customer service and satisfaction. Work will be administered through a variety of channels including bespoke computer programs, and the use of office applications such as MS Word, Excel, Service Manager HornBill and Outlook will be part of daily duties.
Experience note: Experience in a similar role would be advantageous; however, due to the variety of customer calls, no two days are the same. A proactive, can-do attitude offering common sense and clear thinking is a must.
The post requires some lifting duties; therefore you will need to ensure that you are able to perform these tasks. A general knowledge and awareness of Health & Safety policies would be desirable; training would be given.
Responsibilities
* Experience in practical maintenance and general repairs
* Knowledge of Health and Safety and manual handling techniques in the workplace
* Evidence of excellent communication skills
* Working knowledge of IT and MS Office applications
* Flexibility in core working hours and geographical location
* Customer service experience (desirable)
This role is based at the Coldharbour Police Complex/Maidstone Police Station. However, you will be working as part of a wider team that provides facilities services county-wide, therefore it is essential that you hold a Full UK driving license to enable you to visit team locations and support the wider facilities team when required.
Qualifications / Requirements
Essential evidence at shortlisting:
* Experience in practical maintenance and general repairs
* Knowledge of Health and Safety and manual handling techniques in the workplace
* Evidence of excellent communication skills
* Working knowledge of IT and MS Office applications
* Flexibility in core working hours and geographical location
Helpful evidence:
* Customer service experience
Other Information
* For more information, contact Kelcie Winch by email Kelcie.winch@Kent.Police.Uk
* Salary progression: Kent Police offer incremental increases within this salary band; the salary for this position will rise to a maximum of £24,768.00.
* Full job description available by clicking the link in the original posting.
* Post holders will be shortlisted based on the content provided in the reason for application; CVs or attachments are not included in the shortlist.
* All posts require vetting and security clearance during the recruitment process.
* Kent Police and Essex Police are equal opportunities employers. Communications may be recorded for monitoring purposes.
* For accessibility or application adjustments, email recruitment.business.services@ecis.police.uk with the subject “Application Support and Adjustments” or call 01245 452833.
* If you are not from the UK, you must reside in the UK and have lived here continuously for the last three years with no restrictions on indefinite leave to remain. If you are from the UK, you must have lived here continuously for the last three years. This does not apply to those serving abroad in the British Armed Forces.
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