Job Title: Hotel Receptionist We are looking for a professional, organised, and customer-focused Hotel Receptionist to join our high-occupancy hotel team. Experience in a hotel or similar hospitality setting is preferred, and the ability to thrive in a busy, fast-paced environment is essential. Key Responsibilities: Efficient check-in and check-out of guests Delivering exceptional customer service at all times Handling guest queries and resolving issues promptly and professionally Afternoon tea service and light bar duties Carrying out regular pool water testing in line with health and safety standards Maintaining a clean, organised, and welcoming reception area Following procedures and maintaining accurate records Requirements: Experience in a hotel or hospitality environment preferred Knowledge of Rezlynx PMS is an advantage Strong organisational skills and attention to detail Confident, proactive, and problem-solving attitude Ability to stay calm under pressure Shifts: Morning: 7:00 AM – 3:30 PM Evening: 2:30 PM – 11:00 PM ( Shift patterns may vary depending on business levels ) This is a hands-on and varied role suited to someone who enjoys meeting people, takes pride in excellent service, and thrives in a busy environment. Apply now and become part of our welcoming and dynamic team! Comfortable working alone or as part of a team Flexibility to work shifts based on business needs