ArrowXL is now recruiting for Gatehouse Administrators to join our supportive team, situated at our Wigan site. You will be working with ArrowXL’s warehouse and planning teams to manage the daily trailer collection schedules and control vehicle movements onto and around the site. In addition, you will ensure the network hits all agreed client collection and carousel trunking times Providing exceptional and heartfelt service to both customer and client requires confidence, patience, and empathy, you will be warmly welcomed into the ArrowXL family. So, what are you waiting for? Apply now! Main Responsibilities With support and guidance from the team, your role will include: Working with the Warehouse Operations and Network Controllers to ensure loading and delivery schedules are met daily Communicating with drivers, subcontractors, managers & key personnel, on site and on the phone Working with the warehouse teams to ensure trailer flow on site Allocating and managing paperwork for inbound & outbound drivers and loads Ensure yard bookings pages are always accurate and up to date Work closely with the trailer shunters Ensuring security and seal checks are managed for all vehicles The Ideal Candidate The ideal candidate will be an experienced administrator; however full training will be provided. You must also meet our essential requirements below: Team player Strong communication skills Strong time management skills with the ability to manage conflicting priorities Strong eye for detail The ability to adapt quickly to new scenarios Able to act in a professional manner to the benefit of the company and always maintain confidentiality Excellent MS Office skills (especially Excel) What’s in it for you? What are the benefits? At ArrowXL, we’re always striving to make the world of delivery a better place. When you join us, you’ll receive a competitive salary and a comprehensive benefits package — but more than that, you’ll become part of an ambitious organisation that values collaboration, innovation, and personal growth. Some of the benefits of working with us include: Hybrid Working – Enjoy the flexibility of working from home and the office. Generous Annual Leave – 34 days (including bank holidays), increasing with service. Holiday Buy Scheme – Purchase up to 5 extra days off. Pension Plan – Competitive contributions to support your future. Private Medical Insurance – Comprehensive cover through AXA. Life Insurance – 2x your basic salary, from day one. Medicash – Cashback on everyday healthcare expenses. 24/7 Wellbeing Support – Free, confidential Employee Assistance Programme. Career Growth – Technical training and leadership development academies. Staff Discount – 25% off fashion and home at Very.co.uk, plus 15% off furniture, tech, and more. Gym Discounts – Save up to 25% at 3,700 gyms and fitness centres. Cycle to Work Scheme – Great savings through Evans Cycles. Long Service Awards – Celebrating your milestones with meaningful rewards. Recognition Programmes – Monthly awards with vouchers and Hall of Fame shoutouts. Team Incentives – Fun competitions, seasonal rewards, and surprise gifts. Retail Discounts – Big savings at top supermarkets, fashion, and tech retailers. How to Apply It’s quick and easy to apply online — just have your up-to-date CV ready and follow the step-by-step application process. We’re excited to hear from you! At ArrowXL, we’re proud to be an equal opportunities employer. We’re committed to creating an inclusive workplace where everyone can thrive, regardless of background. If you're invited to interview and need any adjustments to support you through the process, please let us know — we’re here to help make your experience as smooth and positive as possible.