Temporary customer service administrator is required for a construction and propertypany in Warrington. This role is fully office-based, working Monday to Friday, full time.
Key Responsibilities:
1. Handling high volumes of queries relating to repair and maintenance issues across multiple properties
2. Logging work orders and scheduling contractors
3. Liaising between various parties to keep to SLA's and maintain an excellent customer journey
4. Phone and email queries
5. Updating internal systems and Excel spreadsheets
Skills & Experience Required:
6. Excellent written and verbalmunication
7. Experience in a similar environment; housing, construction or property
8. Experience in managing high volumes of queries
9. Excellent attention to detail and working to deadlines
10. Quick learner and ability to hit the ground running