Elite Support Officer
Pay rate: £14.50ph
Hours: Guaranteed minimum of 40hrs per week
Job Overview: Mitie are looking for an Elite Support officer who can deliver exceptional customer service whilst providing a high profile visual presence that reduces the impact of anti-social behaviour upon colleagues and customers. Travel is required up to 30+ miles from home address to service a variety of client sites. You must hold:
* A current valid SIA licence.
* A full clean UK Driving Licence.
* Full 5-year checkable employment/education history.
* Minimum 1-year Retail Security Experience.
Main duties:
* To deliver industry-leading customer service across a variety of client locations.
* To create a safe environment, free from crime and the fear of crime for customers and colleagues.
* To manage anti-social behaviour and build relationships with local crime partnerships.
* Engage with members of the public by providing a welcoming presence.
* Support the public and visitors with queries in a friendly and polite manner, demonstrating excellent customer service.
* Support Police and crime partnerships as required to aid crime reduction.
* Wear Body Worn CCTV (where applicable) to support crime reduction and increase safety.
Benefits include:
* Flexible benefits platform to customize your benefits, including dental insurance, dining cards, and more.
* Virtual GP service for you and your household.
* Financial wellbeing assistance via Salary Finance, including early access to earned pay.
* High street discounts through MiDeals platform.
* Cycle-to-work scheme.
* Life cover of at least your annual salary or £10,000.
* Save-as-you-earn scheme and Mitie Matching Share Plan.
* Recognition awards like Mitie Stars with monthly and annual prizes, including up to £10,000.
* Opportunities for training and career development through various resources.
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