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Operational Delivery Lead, Staines-upon-Thames
Client: Ricoh
Location: Staines-upon-Thames, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: d04ff5883333
Job Views: 4
Posted: 02.07.2025
Expiry Date: 16.08.2025
Job Description:
What you will be doing
Working with Telco Client Relationship Director to drive growth across UK & Europe for Cyber, Network & Field Services solutions. Creating Board-approved Telco division strategic business cases for Opco, Supplier & Customer engagement opportunities as part of the Northern European centralized targets.
* Oversee & support operations of RAID aligned to all delivery (RAG) status across Telco Delivery, generating weekly reports for Business Development & Delivery Director for presentation to SLT/Board where necessary. Present status of all inflight projects to SLT & Board on occasion.
* Support BU Leads with creation of Headcount, Software, hardware/miscellaneous spend proposals for approval by Business Development & Delivery Director / SLT. Support matrix functions with business need/demand business case as needed.
* Assist the BU in meeting resource, delivery, succession planning, and objectives set by the Telco Business Development & Delivery Director and wider Ricoh Northern Europe Board.
* Collaborate with Ricoh Telco customers, Sales, Delivery, Design & Implementation Teams, Technical Account Management, Third-party suppliers/Vendors to create a “future operational delivery state” and ensure “current delivery” supports pipeline opportunities.
* Manage line of direct reports including Ricoh Telco Network, Cyber, Field & Engineering BU Leads (both permanent and contract), supporting personal development and career growth. Support matrix management of wider technical personnel across Ricoh Telco as needed.
* Record, report, and manage project budgets to ensure profitability with support from PMO.
* Support central strategy management aligned with approved business case and future growth targets of Ricoh Telco Division.
* Promote a culture of proactivity, innovation, transparency, collaboration, and flexibility in project delivery to foster a diverse and inclusive workforce.
You will ideally have
* Excellent communication skills and experience engaging at C-level.
* Proven experience in project/program management and people management, preferably managing multiple projects in a telecom environment.
* Understanding of networks, infrastructure, IT, tools, and practices.
* Experience supporting business cases (scope, goals, deliverables, costs, timelines, dependencies, resources, milestones).
* Ability to manage cross-functional teams, plan work, budgets, and initiatives.
* Capability to manage risk and compliance across projects.
* Demonstrable strategy, management, and delivery skills.
We encourage you to apply promptly due to high application volume.
In return, you can expect:
We value your unique energy and offer opportunities to shape the future.
* Role-specific working conditions.
* Competitive package with a solid base salary, strong bonus, and benefits including holiday entitlement, volunteering leave, holiday purchase scheme, flexible retirement plan, health and wellness programs, company car/car allowance, cycle-to-work scheme, and more.
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