We are working in an exclusive capacity with a leading organisation undergoing significant digital transformation and expansion. With Azure migration on the horizon and a strong focus on modernising IT services, this is an exciting time to join a forward-thinking team that values continuous improvement and professional development.
As an IT Support Analyst, you will be part of a collaborative Service Desk team providing first-line technical support to users across a distributed environment. The role also involves asset management, software licencing, and supporting IT projects such as device refresh and provisioning. Occasional travel between sites may be required, so a driving licence is essential. At least 2 years' experience in IT support or a similar role
Strong knowledge of Microsoft operating systems and Office 365
Familiarity with ITIL v4 principles
Eligibility for BPSS and SC clearance (British passport required)
Full UK driving licence
Experience with Halo Service Management tool, Microsoft Endpoint Configuration Manager (SCCM/MECM), and InTune.
Competitive salary starting at £32,000 with scope to progress to £35,000
Exposure to digital transformation projects and Azure migration
Professional development opportunities and ITIL-aligned processes
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