MKM is the leading independent builders’ merchant in the UK, established in 1995. With over 143 branches and more than 3300 employees nationwide, we are constantly striving to attract, recruit, retain, promote and support a diverse workforce that creates a sense of belonging for everyone.
In this position, you will play a key role in selling our full range of building supplies and timber products. Previous sales experience in a similar role within a builder’s or timber merchant environment is essential.
Responsibilities and Duties
- Providing quotations for customers
- Dealing with customers face‑to‑face and over the telephone
- Giving excellent customer service and sound product advice
- Taking a proactive approach to building materials, plumbing/heating or timber product sales, using every opportunity to make or increase a sale
- Using a customer relationship management system (CRM) holding a portfolio of 50+ customers
- Generating new business with existing and new customers
- Upselling and gap analysis on existing customers
- Cold calling
- Lead qualifying
- Quote follow‑up
Qualifications and Skills
- Motivated, energetic, enthusiastic, self‑driven, positive attitude
- Sound product knowledge
- Previous sales experience in a builder’s or timber merchant environment is essential
- Confident dealing with customers
- The ability to build great customer relationships
- A good telephone manner, excellent communication, and interpersonal skill
- Computer literate
Benefits
- A competitive pay package
- Generous discretionary bonus scheme
- Substantial staff discounts
- Training and development opportunities
- Holiday scheme which rewards length of service
- Perkbox discounts
- Contributory pension scheme
- Financial planning support
- Cycle to work scheme
- Free parking
- Enhanced maternity
- Enhanced paternity
- Substantial employee discount
- Employee assistance programme
- Mental health support
This role will involve working alternate Saturday mornings.
