PART TIME - 30hrs 4 Days - 3 x 09:00-17:00, 1 x 12:00-20:00Occasional Saturday Required Portsmouth Young People Sublets provides support for up to 12 young people, including care leavers and looked after children to fine their own flat. Our aim is to support to young people with their individual needs to enable then to gain essential life skills and increase independence so they can maintain their own tenancies. We also support 5 high priority clients on the waiting list for accommodation, to access and develop the necessary skills to ensure they are ready once a flat becomes available. This is a fast paced, energetic service. If you’re looking for an exciting role, where you’ll be making a difference in the lives of those you support then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that provides support to clients living in the community to keep them safe and help them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps MAIN RESPONSIBILITIES To assess the needs of each client, helping to develop their individual support plan to achieve their goals To produce and regularly review comprehensive client-based risk assessments To manage a caseload of clients on a one-to-one basis To support clients to gain and/or maintain accommodation or achieve their outcomes/ goals To engage with local authorities, health providers and other agencies, creating and maintaining positive working relationships to maximise the opportunities available to clients To lead on client activities to help them gain practical life skills To support clients with managing their finances, paying rent, managing arrears and accessing benefits To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering To support clients in trauma informed and psychologically informed ways To adhere to safeguarding responsibilities, following our safeguarding policy and procedure To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures To provide basic first aid assistance until help arrives (full training is provided) To work confidently and efficiently when lone working To maintain accurate records on our client management system and ensure these are stored in line with GDPR To maintain confidentiality To represent the organisation in a professional manner To carry out any other reasonable duties required in the interest of the organisation ROLE REQUIREMENTS This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. This role will require a full drivers’ licence and access to a vehicle This role will require you to work flexibly across several sites This role will require you to work with clients on a one-to-one basis This role will require you to lone work ESSENTIAL CRITERIA Strong communication skills, both verbal and written Clear verbal and written English Good keyboard skills for data inputting Good working knowledge of Microsoft Outlook, Excel, and Word Confident and assertive manner Ability to self-motivate as you will work on your own Effective team working Ability to respond calmly to crisis Deal promptly with and effectively react to challenging situations Have an interest and genuine concern for homelessness and related issues DESIRABLE CRITERIA Experience of managing a caseload of clients Understanding of risk assessment and person-centred, outcomes-based delivery Understanding of the complex support needs of people experiencing homelessness or those with complex needs Knowledge of voluntary and statutory agencies, housing regulations and the benefits system We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.