A IT Support and maintenance company are seeking a motivated and enthusiastic IT Apprentice to join their team. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification.
KEY DUTIES –
* Provide first-line IT support to staff and users, under guidance
* Assist in setting up and maintaining Windows 11 devices
* Support basic network tasks (e.g., checking connectivity, cabling, IP configuration)
* Monitor and maintain Wi-Fi connectivity and escalate issues where necessary
* Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
* Support software installations, patching, and troubleshooting
* Assist with setting up user accounts, email, and permissions
* Document issues and solutions in the IT support system