Are you a passionate Food/Retail Development Coach or Training Manager with a strong track record in coaching in-store teams and elevating customer service standards?
TWX is proud to be partnering with a long-standing and respected client in the search for an experienced Retail Development Coach. We’ve worked closely with this company for years and can confidently say they offer a fantastic environment to grow, learn, and make a meaningful impact in the retail space.
The Role:
As a Retail Development Coach, you’ll lead the rollout of an Operational Excellence Program across a network of stores in South London and the Southeast. Your focus will be on improving:
* Customer service
* Brand standards
* Store compliance
* Food safety
You’ll coach store teams to deliver a consistent, superior customer experience.
What We’re Looking For:
* Proven background in FMCG (preferably within the convenience retail sector)
* Experience managing multiple store locations
* Strong coaching and influencing skills
* Excellent communication and negotiation abilities
* Competency with Microsoft Office applications
* A full, clean driving licence
* Level 3 Food Safety Certification (advantageous but not essential)
This isn’t a sales role — it’s for someone who truly wants to make a difference through coaching and supporting retail teams to thrive.
What’s in It for You:
* Salary £37,000
* Company car
* Benefits scheme
* Ongoing support and development opportunities
If you’re results-driven, flexible in your approach, and passionate about coaching for performance, we’d love to hear from you. Apply now with your CV and a short cover letter explaining why you're a great fit.
Interviews will take place ASAP, so don’t delay!