Paralegal

We are currently recruiting for a Paralegal to join our award-winning Clinical Negligence team in Manchester. This is a phone based position, and entails taking instructions on the phone from new potential clients regarding their clinical negligence claims.

We expect you to be confident and professional on the phone, able to control the call, offer customer support, be empathetic, gather necessary information, and ensure accurate documentation while maintaining a positive and helpful attitude for customer satisfaction. We are looking for someone with excellent communication skills, strong attention to detail, and the ability to provide guidance and handle sensitive information regarding customers’ claims.

Supporting our fee earners, we are looking for those who have experience or interest within a variety of matters in Clinical Negligence, such as obstetrics, orthopaedics, brain and spinal injury, and misdiagnosis.

You need to have a basic understanding of the framework of clinical negligence law and have a passion for this area of law. A graduate or GDL background is required. You will work alternating shifts – 8am – 4pm / 10am – 6pm.

Who are we?

Slater and Gordon are a leading consumer law firm, and our mission is to give people easier access to world class legal services. We are a legal services business powered by technology and led by people that support customers in every step of their case.

Our core and voluntary benefits

• Hybrid working – 2 days per week in the office (must live a reasonable distance to commute to the office)
• 35 hours per week – Monday to Friday
• 25 days holiday allowance plus bank holidays
• Buy and sell annual leave up to 5 days
• Employee Referral scheme
• Aviva Digicare+ Workplace App providing you with services including annual health checks, access to Digital GP’s, mental health consultations, 2nd medical opinions and much more
• Employee Assistance Programme where you can access free webinars for stress awareness and counselling sessions
• Group Income Protection which will support you with an income if you are unable to work long term, as a result of an illness or injury
• Health and Wellbeing Programmes and apps including gym discounts, private medical insurance, cycle to work scheme, meditation sessions and much more
• Life Assurance cover
• Workplace pension
• Benefits Hub providing discounts to over 700 services including cinema tickets, food and drink, travel, and high street stores
• Christmas and Summer socials
• Free legal help and discounted lawyer led legal services
• Some benefits listed above are subject to passing probation or are length of service related. Benefits may be adjusted/removed from time to time.

Your Professional Development

We also support and encourage your career development with an award-winning law firm. We run courses across our offices and continuously monitor and update the learning and development offering based on your feedback. We can support you with continuous professional development, providing funding for professional qualifications, attending external training courses, and a range of internal learning resources.

Our Values

Like all great businesses, we strive to recruit the best people and uphold the highest legal standards. Our people bring something a little different. We hire people who can challenge, remove roadblocks, and deliver outstanding customer service.

We go further with our values. How we work is guided by the S+G Way, which defines the specific behaviours and actions that our colleagues and our customers care about the most. It includes:

• We do what we say we will
• We don’t wait, we create
• We own it, we sort it
• We respect and encourage each other
• We make time to live

For further information

Please contact Laura Emerton at laura.emerton@slatergordon.uk

Please note: Vacancies may close prior to the expiry date displayed, subject to volume of applications received.