About the role
Please note that the advertised salary for this position is subject to the pending / national pay award. The final salary will be adjusted accordingly once this has been agreed.
If you are motivated by delivering first class customer service and committed to improving the customer experience, then we would very much like to hear from you.
We are looking to recruit an enthusiastic Junior ICT Service Delivery Officer to join our ICT Technical Coordination team. In this role you will:
You will be expected to work predominantly at Canolfan Rheidol, Aberystwyth or Penmorfa, Aberaeron whilst also undertaking some duties at other locations as needed.
The ability to communicate effectively through the medium of Welsh and English is essential.
For detailed information on this role, please refer to the Team Ceredigion Information Pack
In exchange for your skills and interest, we will offer in return the opportunity to work in a forward thinking and ambitious organisation located in an area recognised for its stunning landscapes ad beaches. Furthermore, you will have:
For further information and / or an informal discussion regarding the post please contact Edward Land on or
Note: We reserve the right to extend the application closing date.
We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.
What we offer
Work-life balance
Lifestyle savings scheme
Generous employer pension scheme
Cycle to work scheme
Learning and development
Where you'll work
Customer Contact & ICTOur service has a range of responsibilities from providing advice and support to the residents of Ceredigion to providing corporate support via our ICT, reception and mailroom teams. Our service is responsible for the following functions: