Integrity Plus Recruitment is proud to be working on behalf of our client to recruit a Transport Administrator / Customer Service / Sales Order Processor for a busy and fast-paced operation. This is a fantastic opportunity for someone who thrives in a varied role, combining logistics coordination, customer interaction, and order processing. You’ll be a key part of the day-to-day operation, ensuring orders are processed accurately and deliveries run smoothly. Key Responsibilities Transport Administration * Coordinating daily transport schedules and driver routes * Communicating with drivers to ensure timely collections and deliveries * Monitoring delivery progress and resolving any issues quickly * Completing and maintaining transport documentation Customer Service * Handling incoming calls and emails from customers * Providing updates on orders, deliveries, and any delays * Resolving customer queries in a professional and timely manner * Building strong, long-term customer relationships Sales Order Processing * Inputting and processing customer orders accurately * Checking stock availability and liaising with internal teams * Ensuring orders are fulfilled on time and in full * Raising invoices and maintaining accurate system records What We’re Looking For * Previous experience in a similar role (transport, logistics, customer service, or order processing) * Strong organisational skills with the ability to multitask * Excellent communication skills * Confident using IT systems (Microsoft Office / CRM / ERP) * Ability to work well under pressure in a fast-paced environment * High attention to detail What’s in it for You? * Competitive salary * Stable, full-time position with a reputable business * Supportive team environment * Opportunity to develop and progress