Job Title: Organisational Change Manager & Internal Communications Specialist
Department: Global Supply Chain
Location: Fareham, Hampshire
Working Hours: Mon – Fri, 37.5 hours per week
CooperVision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives.
Scope
The Organisational Change Manager & Internal Communications Specialist is accountable for leading the people, adoption, and communication aspects of change across Global Supply Chain’s portfolio of global, cross‑functional initiatives. The role operates as an integrated capability within the GSC PMO, ensuring that organisational change management and internal communications are planned, aligned, and executed cohesively to enable successful project delivery, adoption, and value realisation.
Job Summary
The role supports the successful delivery of complex global initiatives by embedding structured change management and targeted internal communications practices within the GSC PMO. It is responsible for developing and executing integrated change and communication strategies that align with project milestones and portfolio priorities, proactively identifying adoption risks, coordinating messaging, and supporting leadership alignment to enable clarity, engagement, and readiness for change.
Essential Functions & Accountabilities
Change Strategy & Impact Management
* Assess organisational, functional, and regional change impacts across global initiatives.
* Define and implement change management strategies aligned to project and portfolio objectives.
* Identify, monitor, and mitigate adoption, readiness, and engagement risks throughout the project lifecycle.
Stakeholder Engagement & Leadership Alignment
* Identify and manage key stakeholders across functions, geographies, and organisational levels.
* Support leaders and sponsors with clear change narratives, engagement plans, and sponsorship actions.
* Build alignment between global solution design and local implementation and adoption requirements.
Internal Communications & Messaging
* Develop and deliver clear, consistent, and timely internal communications aligned to project milestones.
* Tailor messaging to different audiences, regions, and levels of change impact.
* Coordinate communications across the project portfolio to reduce noise, duplication, and confusion.
Adoption, Readiness & Transition to Business as Usual
* Define and track change readiness, adoption, and engagement measures.
* Support training, reinforcement, and transition activities to enable sustained ways of working.
* Ensure effective handover of change ownership to operational and functional teams.
PMO Integration & Governance
* Embed change management and communication activities into PMO frameworks, standards, and delivery routines.
* Provide change readiness, engagement, and communication effectiveness insights to portfolio and executive governance forums.
* Develop and maintain tools, templates, and best practices to build organisational change and communication capability.
Travel Requirements
Domestic and International travel – up to 20%
Knowledge, Skills And Abilities
* Strong understanding of change management principles, methodologies, and tools.
* Excellent written and verbal communication skills, with the ability to tailor messages for diverse audiences.
* Strong stakeholder management and influencing skills at senior and executive levels.
* Ability to translate complex change into clear, actionable messages.
* Analytical mindset with experience measuring adoption, readiness, and engagement.
* High level of collaboration, resilience, and adaptability in fast paced environments.
Work Environment
* Normal office environment.
* Extensive contact with employees and internal business partners.
Experience And Education
* Over four years of demonstrated experience in leading organisational change management for complex, global, cross‑functional initiatives.
* Strong background in internal communications within a large, matrixed organisation.
* Experience working within or closely with a Project or Programme Management Office.
* Demonstrated ability to manage multiple initiatives concurrently in a global environment.
* Bachelor’s degree in business, Communications, Human Resources, Change Management, or a related field (or equivalent experience).
* Change management certification (e.g. Prosci, APMG, or equivalent) preferred.
What we offer
You’ll receive competitive compensation and a fantastic benefits package including 25 days holiday, pension scheme, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more! We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential.
What you can expect
As a CooperVision employee, you’ll be welcomed into a diverse and progressive global business. We appreciate how important fostering an inclusive culture is and how different perspectives add value and contribute to our success.
All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.
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