Planner Office based Monday to Friday Based in Wembley (Apply online only) - 42.5 hours per week Candidates will have the following: Previous planning or scheduling experience. Proven experience in scheduling/planning within a Social Housing or Contractor repairs environment. Competent in communicating with direct operatives, subcontractors and residents. Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks. Planning knowledge of what works can be sequenced or can be undertaken concurrently. Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable. Previous experience dealing with high volumes of calls and customer repair related enquiries. Good level of written & verbal English. Good working knowledge of Microsoft Office. Good organisation & communication skills e.g. ability to communicate with different stakeholders at different levels. Passionate about service delivery and customer satisfaction...