We are expanding our Fundraising Team and recruiting a new Fundraising Operations and Data Manager. This is an exciting opportunity to join a supportive team that is ambitious about growing our fundraising to achieve deeper impact and reach more young people.
To apply, please head to www.villierspark.org.uk/data-and-operations-manager to download and complete an application form and an Equality and Diversity Monitoring Form, and email them with a short covering letter to hr@villierspark.org.uk.
Salary: £33,000 - 35,000 FTE (£19,800 - £21,000 pro rata three days per week)
Contract: This role is offered at 0.6 FTE, which can be worked as three days a week or flexibly over a five-day period. Wednesday is a core working day for all staff
Reports to: Head of Fundraising
Location: The postholder can work from home but we will make reasonable requests for you to work in the Cambridge office for at least 1-2 days a month and to attend termly staff development days which take place in London or one of our hub locations
Closing Date: 5 pm, Wednesday 19 November 2025
Job Purpose
The Fundraising Operations and Data Manager is a newly created role in our Fundraising team.
They will be responsible for managing the charity’s CRM (Salesforce) and working with colleagues across the team, and wider organisation, to ensure the smooth operational delivery of fundraising processes and activities.
The Fundraising Operations and Data Manager will provide data and donor insights to help identify trends and opportunities that contribute to shaping fundraising campaigns and enhance our stewardship.
Essential Skills and Experience:
* Experience of managing a CRM, either in fundraising or in a business using client and customer data.
* An appetite for problem-solving, with experience of identifying and delivering on improvements for operational systems and processes.
* Excellent communication and relationship management skills, with the ability to convey complex information to a range of stakeholders and influence at a senior level.
* Excellent IT skills, with experience of using data analytics tools within Microsoft and other software packages, to produce accurate data analysis.
* Experience of developing and successfully embedding efficient operational processes.
* A robust understanding of data compliance including GDPR, PECR and the Fundraising Code of Practice.
* A commitment to social mobility and to Villiers Park’s vision and mission.