Your newpany
You will be working for Portsmouth Homes, who are embarking on a major transformation of its Housing Management services, replacing aplex mix of ageing systems with a single, modern, cloud‑hosted Housing Management System (HMS). This high‑profile project will play a significant role in improving services for more than 15,000 households across the city.
Your new role
The new HMS will bring together all Portsmouth Homes tenancy, property, and asset information into one secure, modern platform, improving data accuracy, strengtheningpliance, and enabling smarter, real‑time decision‑making. It will also provide improved customer experience, giving residents access to online services and enabling staff to work more efficiently with better tools and streamlined processes.
This is an exciting opportunity to join a programme with strong organisational backing, clear strategic drivers, and a wide impact across Housing, Repairs & Maintenance,munity Safety, and Corporate IT. You will help deliver a modern SaaS solution that supports regulatory standards, drives digital transformation, and creates a resilient technical foundation for future service improvement.
Key Duties
1. Lead full lifecycle delivery of Portsmouth Homes Housing Management System (HMS) transformation, from mobilisation through implementation, testing, cutover, and post‑go‑live stabilisation.
2. Provide line management and day‑to‑day leadership for project delivery resources, including the Project Coordinator, Data Lead, Business Analyst, Test Lead and any contracted specialists, ensuring clear accountability, prioritisation, and effective collaboration across all workstreams.
3. Function as the primary bridge between Housing, IT & Digital, Data, Procurement, Finance, corporateernance teams, external suppliers, and delivery partners, ensuring effectivemunication, aligned priorities, and timely decision‑making.
4. Drive strategic alignment with PCC’s cloud, data protection, informationernance, cyber security, and IT architectural standards, ensuring project alignment across all required IT checkpoints such as IT Change Board (CAB) and Architecture Review Board (ARB).
5. Work with Portsmouth Homes stakeholders to ensure the new HMS fully supports regulatory andpliance requirements.
6. Own and manage the programme plan, overseeing scope, milestones, interdependencies, risks, issues, budget, change control and resource planning, ensuring effective reporting into project andernance boards.
7. Lead procurement engagement where required, ensuring supplier deliverables meet contractual expectations.
8. Oversee all technical and functional workstreams, including data cleansing, migration from multiple legacy systems, integrations with Repairs,munity Safety, Finance and corporate platforms, environment management, and configuration.
9. Manage testing cycles end‑to‑end, including SIT, UAT, defect tracking, quality assurance, and readiness assessments to ensure a robust and stable solution at go‑live.
10. Coordinate business change and transformation activity, ensuring redesigned processes, operating models, and workflows are embedded and aligned with the Council’s wider digital ambitions.
11. Lead organisational readiness, including training planning and delivery, user support models,munications, impact assessments, and transition to BAU support teams, including Hand Over to Service (HOTS) activities with IT.
12. Championing data quality andernance, working with data owners and analysts to establish a single authoritative dataset, improve reporting capability, and support emerging regulatory expectations.
13. Promote strong stakeholder engagement, ensuring tenants, residents, staff, members and partner agencies are considered throughout solution design and implementation.
14. Ensure benefits realisation is defined, tracked, and delivered, including improvements inpliance, efficiency, customer experience, and digital adoption.
15. Embed continuous improvement, applying lessons learned, seeking opportunities to streamline processes, and ensuring the HMS supports long‑term transformation within Portsmouth Homes.
What you'll need to succeed
You will be an experienced IT Project manager with a proven history of deliveringplex housing‑focused IT system implementations, including large‑scale data migrations from multiple legacy platforms.
You will ideally have hands‑on experience with major housing technologies, including NEC Housing, Microsoft Dynamics 365, or similar enterprise‑grade HMS solutions.
16. Strong understanding of end‑to‑end landlord services, including tenancy management, allocations, repairs and maintenance, rents, asset management, and associatedpliance workflows.
17. Practical experience working with cloud‑hosted SaaS environments, including configuration, integration, security, and vendor‑managed delivery models.
18. Robust knowledge of projecternance, including change control, risk and issue management, cutover planning, and quality assurance acrossplex IT environments.
19. Demonstrated ability to collaborate across business, operational, digital, data, and technical teams, ensuring solutions align with ITernance, organisational standards, and GDPR.
20. Experience leading stakeholders through significant organisational or digital change, including training, engagement, process redesign, and adoption support.
Desirable Skills:
21. Expertise in data extraction, cleansing, transformation, and migration from legacy housing systems into a consolidated, modern HMS.
22. Formal project management certification, such as PRINCE2 Practitioner.
23. Strong understanding of GDPRpliant data practices, including retention, archiving, disposal, audit trails, and data integrity controls.
24. Excellentmunication and interpersonal skills, with the ability to translate technical detail into clear, accessible language for diverse audiences.
25. Proven facilitation skills, including leading workshops, requirements discovery, design sessions, andernance forums to drive alignment and resolve issues.
26. Experience managing supplier and contractor relationships, including contract delivery, performance assurance, and mobilisation activities
27. Full project lifecycle experience, through implementation, go‑live, and post‑implementation review, ideally within local authority housing.
28. Broad modular understanding across housing operations, such as Rents, Repairs, Allocations, ASB, Voids, Stock Condition, and Planned Maintenance.
29. Awareness of housing‑specific regulatory frameworks, such as the Housing Mediatorplaint Handling Code, Building Safety Act requirements, and consumer standards.
30. Experience integrating HMS platforms with wider systems, such as document management, customer portals, workflow automation tools, and reporting solutions (, Power BI, Business Objects).
What you'll get in return
£400 - 450 per day
24 month contract
Hybrid – Portsmouth-based with flexibility for remote working. Occasional requirement to work onsite in the Portsmouth Civic Offices or in a local housing office in either Somerstown, Paulsgrove or Leigh Park.