Overview
We are seeking a dynamic and dedicated Training Consultant to join our team, focused on enhancing the skills, knowledge, and performance of the AGH Individual Sales and Retention teams. This pivotal role is essential in driving revenue growth, improving customer retention, and fostering a culture of continuous improvement within our organization. As a Training Consultant, you'll design and implement targeted training programs that align with AGH's strategic goals, directly supporting the effectiveness of our sales and retention teams.
If you're passionate about developing talent and making a significant impact, we would love to hear from you! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. We're looking for a candidate who can adapt to a dynamic work environment. Flexibility in scheduling is essential, as the role involves traveling to overseas offices for training programs beyond the primary base in Tunbridge Wells. Short-notice travel, whether by transport or personal vehicle, will be a regular part of the job.
Responsibilities
* Develop and implement training programs and workshops to enhance sales skills and product knowledge.
* Facilitate the onboarding process for new Individual team members, ensuring a smooth transition.
* Evaluate sales team performance to assess and improve training effectiveness.
* Identify training needs through job analysis, appraisals, and consultations with business managers.
* Design and create training manuals, online learning modules, and engaging course materials.
* Collaborate with Sales and Lead Generation teams to improve communication strategies and techniques.
* Organize and lead training sessions on products, industry trends, and competitive landscape.
* Track and report on training outcomes, providing recommendations for continuous improvement.
* Analyse data on training effectiveness and sales performance metrics to assess training impact and ROI.
* Facilitate workshops, webinars, and training sessions with strong interpersonal skills and stakeholder collaboration.
Qualifications
* In-depth knowledge of common sales frameworks and methodologies and how to apply these to training programmes to improve team effectiveness.
* Understanding of IPMI products, the market landscape and competitors.
* Experience working with dispersed teams across time zones, understanding scheduling complexities and localisation of training materials.
* Strong experience in selling and sales skills.
* Ability to travel to deliver and support training and development activities.
* Proficiency in Learning Management Systems (LMS) and tools like Articulate or Camtasia for delivering and creating engaging eLearning content.
* Ability to analyse data on training effectiveness and sales performance metrics to assess training impact and ROI.
* Strong interpersonal skills for collaborating with stakeholders and facilitating engaging workshops, webinars, and training sessions.
* As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
Company and Equal Opportunity
Proud to be part of the AXA Group, AXA - Global Healthcare specialises in supporting the healthcare needs of globally mobile citizens, around the world. We are committed to promoting diversity and inclusion and actively encourage applications from individuals of all backgrounds. As an Equal Opportunities Employer, we treat employees and potential hires with respect and without discrimination based on any Protected Characteristics. AXA UK is recognised as a Disability Confident Leader and participates in the Disability Confident scheme.
Benefits
* Competitive salary up to £42,000
* Annual company and performance-based bonus
* Contributory pension scheme (up to 12% employer contributions)
* Life Assurance (up to 10 x annual salary)
* Private health cover
* 25 days annual leave plus Bank Holidays
* Option to buy up to 5 extra days leave or sell up to 5 days
* Wellbeing services and resources
* AXA employee discounts
Additional notes
As part of your application, you'll be asked if you would like to opt in. A responsible Talent Acquisition contact will be available to help with accessibility and support. All successful candidates will be subject to pre-employment checks in line with regulatory requirements, including PRA Insurance Conduct Standards and FCA Conduct Rules. The interview format may vary by location and we will provide information to help you prepare.
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