Administrator
Location: Leeds Salary: £25,000 - £30,000 per annum Reporting To: Account Handler Employment Type: Full-time
About the Role
We are seeking a proactive and detail-oriented Administrator to join our team based in Leeds. This client-facing position involves supporting the Account Handler in managing policies and contracts to ensure smooth operations and deliver exceptional customer service.
Key Responsibilities
1. Manage client policies and related documentation with accuracy and professionalism
2. Provide efficient support in client handling and respond promptly to queries
3. Maintain strong relationships with clients, insurers, and internal teams
4. Process mid-term adjustments, such as vehicle and driver changes
5. Handle quarterly declarations and accurately calculate premiums
6. Assist with claims-related enquiries and liaise with insurers
7. Ensure all documentation is complete, accurate and compliant with relevant standards
Person Specification
8. Minimum of 5 GCSEs at grades A*–C (or equivalent)
9. Excellent communication and problem-solving skills
10. Organised, reliable and able to work independently
11. Motivated to learn and willing to pursue industry qualifications
12. Understanding of regulatory and internal compliance requirements
Why Join Us?
13. Competitive salary with opportunities for career development
14. Supportive and collaborative team environment