Role: Player Care Assistant
Salary: £30,000 per annum
Hours: 35 hours per week to include evenings and weekends. There will be occasional matchday work included (home and away fixtures).
Location: American Express Elite Football Performance Centre, Lancing, BN15 9FP
Contract Type: Permanent
Deadline Day: 10th March 2026
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Kick start your career with the seagulls and make an impact behind the scenes!
In this role you will provide robust, efficient, and professional support which ensures first class administrative standards and a high level of confidentiality. On a day-to-day basis you will manage all confidential documentation, maintain database records, answer general enquiries and assist with the administration of player fan mail.
This role is suitable for those looking to you looking to kick start their player care career and work under the guidance of our experienced player care team – this is a great opportunity for professional growth and development. Please note you will be required to provide occasional cover at First Team matchdays (home and away) so will require flexibility with working hours.
Do you have what it takes?
We are looking for someone who can think on their feet, takes initiative, and brings solid administrative experience. You must be highly trustworthy with the ability to handle sensitive player information. Ideally you will be proficient in speaking in French, Spanish, and/or Portuguese, however this is not essential.
Our values are essential to our success
Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:
- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special
- Be Fan Focused
How we say thank you
In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to:
- Complimentary breakfast and lunch at both sites
- 23 days holiday rising with length of service (pro rata for part time staff)
- Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more!
- Enhanced family policies
- Access to a gym and padel court at our training ground
- Priority access to match tickets and access to free WSL tickets for 2025/26 season
- In-house training programme and CPD opportunities
- Exclusive discounts and benefits from our partners and local businesses
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team.
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK