About the Role
The Senior Library Assistant role is an exciting new role which plays a vital role in shaping the experience of students and staff at Goldsmiths, delivering high-quality, customer-focused library services.
This position is based within one of the following teams:
1. Academic Enrichment and Skills Development
2. Library Experience
3. Open Research
4. Systems and Content
The postholder will maintain in-depth knowledge and expertise in the work of their designated team, including administrative responsibilities and support for Library Assistants. They will also act as a daily supervisor, ensuring the smooth running of service points and day-to-day library operations.
Please indicate on your application form which team(s) your experience and interests align with.
About the Candidate
You will be a collaborative and adaptable professional with experience in libraries, information services, or customer service environments. You will bring the ability to take responsibility for day-to-day service supervision, ensuring smooth and effective operations.
Your exemplary communication skills will enable you to work successfully across teams, support colleagues, resolve complex enquiries, and build strong working relationships to help deliver high-quality services. Confident in administration, you will be highly organised, detail-oriented, and bring strong data handling and analysis capabilities.
Benefits
We have generous benefits – an agile working environment, 28 days’ annual leave plus 6 paid closure days (4 at Christmas and 2 at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development, and a broad range of wellbeing initiatives such as staff choir, running club, and creative writing classes.
Goldsmiths, University of London is passionate about advancing equality and celebrating diversity.
We particularly welcome applications from black and minority ethnic background applicants as this group is currently underrepresented in this part of the university.