Business Analyst or Consultant (With Banking Experience)
Job Title: Business Consultant or Analyst (Hybrid role)
About the Job: A hybrid role combining strategic consulting, structured problem solving and hands‑on technology assessment. The candidate will partner with the client to shape business problems, assess solution options, and translate strategic objectives into executable techno‑functional requirements for technology teams.
The places you work from day to day will vary: company offices, client sites, and home; you will not be able to work at home 100% of the time.
Your Role
* Lead structured problem‑solving using hypothesis‑driven analysis, root‑cause analysis and impact sizing
* Support strategic programs including operating model changes, process transformation initiatives and technology modernisation
* Act as a trusted advisor to business leaders, defining problem statements, assessing solution approaches and recommending data‑driven decisions
* Create executive‑ready presentations with insights, recommendations and business cases for senior leadership forums
* Define KPIs, success metrics and benefits tracking frameworks to measure initiative outcomes
* Analyse business platforms, processes, systems and end‑to‑end requirements
* Elicit, document and prioritise business requirements, translating them into clear deliverables for engineering and product teams
* Contribute to functional technical design, solution shaping, data flows and testing activities
* Facilitate user‑story writing sessions, backlog refinement and cross‑functional workshops
* Assess technical feasibility of proposed solutions including data readiness, system impacts, integration requirements and tech debt considerations
* Work with cross‑disciplinary teams to deliver solutions in complex enterprise environments
* Model and optimise processes, identify gaps, bottlenecks and improvement opportunities
* Use analytical methods to validate hypotheses, analyse trends and support decision making
* Produce structured documentation: BRDs, FRDs, FSDs, process flows and reporting artefacts
* Create visual representations of processes and systems using tools such as Visio
* Use JIRA, Confluence and standard project tools for tracking, governance and documentation
* Engage stakeholders across business and technology, ensuring alignment through the delivery lifecycle
* Identify risks, dependencies and change impacts; support change management, training and adoption planning
* Apply structured prioritisation techniques to drive decisions and optimise delivery outcomes
Your Skills
* Good years of work experience as a Business Analyst
* MBA from a top business school
* Experience in Financial Services, particularly Retail, Corporate lending, Payments and related areas
* Experience with Agile delivery methodologies and managing sprint‑based deliveries
* Excellent verbal and written communication skills
* Strong proficiency in JIRA, Confluence and MS Visio
* Familiarity with Business Process Modelling Notation (BPMN) and SQL
We are a Disability Confident Employer
Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who declare they have a disability and meet the minimum essential criteria for the role. Please opt in during the application process.
Make It Real (what does it mean for you)
* Accredited Great Place to Work for Wellbeing in 2024; we invest in mental‑health champions and wellbeing apps such as Thrive and Peppy
* Empowered to explore, innovate and progress with Capgemini’s “learning for life” mindset: training, hackathons, 250,000 courses and external certifications (AWS, Microsoft, Harvard ManageMentor, Cybersecurity, etc.)
* Part of the World’s Most Ethical Companies® (Ethisphere®) for 13 consecutive years, driving ethical business choices every day
Why you should consider Capgemini
Growing clients’ businesses while building a more sustainable, inclusive future is a tough ask. Join us and become part of a collective of free‑thinkers, entrepreneurs and industry experts. We re‑imagine what’s possible with technology, providing you with continuous learning, collaboration and opportunities to shape your future. Your skills will help clients innovate and grow their business.
About Capgemini
Capgemini is an AI‑powered global business and technology transformation partner, delivering tangible business value. With nearly 60 years of heritage, we are a responsible, diverse group of 420,000 team members in more than 50 countries. We deliver end‑to‑end services and solutions with deep industry expertise and a strong partner ecosystem, supporting strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
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