About Us
TentBox was established in 2015, and is the UK’s leading roof tent brand and the facilitator of unforgettable outdoor experiences.
We’re revolutionising adventure and making outdoor exploration simpler and more convenient with a range of high-performance roof tents. So whether you’re a novice camping family, an experienced solo-explorer – or anything in between – you can embrace the freedom to get out and see the world.
Our Values
* Exceptional Products
Product quality is at the core of everything we do. All our products are designed by our world‑class product team in the UK.
* Unrivalled Customer Service
We care deeply about our customer service, and work tirelessly to ensure everyone has a positive experience with TentBox.
* Inclusive Community
The TentBox Community is everything to us. We understand that a TentBox is so much more than a product – it's a lifestyle.
The Role
You’ll work closely with our Website Merchandiser and play a hands‑on role in keeping the TentBox website running smoothly day‑to‑day. From updating content and supporting product launches to helping optimise performance, you’ll be right in the detail making sure everything is accurate, on‑brand, and working as it should.
It’s a great opportunity to build your career in eCommerce, learning how a fast‑growing DTC brand operates while helping deliver a best‑in‑class online experience.
What you’ll do
* Support the day-to-day running of the TentBox Shopify store, working closely with the Website Merchandiser
* Upload and update product pages, landing pages, and site content, keeping everything accurate, on‑brand, and up to date
* Help run A/B tests and experiments, setting things up and keeping an eye on how they perform
* Build and refresh seasonal and campaign content alongside the marketing and creative teams
* Keep an eye on site performance and user behaviour (GA4, Clarity), flagging anything that doesn’t look right or could be improved
* Regularly check the site for issues, broken links, outdated content, pricing errors and fix them quickly
* Support product and campaign launches by getting everything live on time and looking right
* Help organise site navigation, collections, and product categories so everything is easy to find and makes sense
What success looks like
* The website is consistently accurate, up to date, and on‑brand
* Product launches and campaigns go live on time and without errorsContent issues are proactively identified and resolved quickly
* Content is well merchandised, supporting conversion and engagement
* You spot opportunities to improve the site and actively contribute ideas
* The Website Merchandiser can rely on you to keep everything running smoothly
What we’re looking for
* Passionate about eCommerce and digital, with a strong interest in how online stores perform
* Organised, detail-focused, and comfortable managing multiple tasks
* Proactive and hands‑on, happy working in the detail day-to-day
* Good communication skills and able to work cross‑functionally
* Keen to learn and develop within a fast-moving DTC environment
* Some understanding of customer journeys and online user behaviour
Tools & skills
* Strong attention to detail when managing product and site content
* Experience using Shopify (product setup, content updates, basic admin)
* Basic understanding of eCommerce merchandising and CRO principles
* Ideally familiarity with Google Analytics (GA4) or similar analytics tools
* Exposure to tools like Clarity / heatmapping tools (nice to have)
* Comfortable using spreadsheets (Excel / Google Sheets)
What we offer
* Hybrid working options
* 25 days annual leave + bank holidays / pro-rata
* Private Health Care
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