Quantum is looking for a Senior Commercial Insights Analyst to play a central role in informing key decisions across the business during an exciting period of growth. The role is within the Commercial Insights team, responsible for delivering vital analysis and insights, and working with teams across the business to scope, build, and roll out a range of strategic initiatives.
Key Responsibilities
* Audit and optimise the data landscape, evaluate existing dashboards, data sources, and reporting processes, identifying gaps and inefficiencies, and implementing improvements that reduce time-to-insight across recurring outputs
* Own commercial performance reporting, establish and maintain baseline KPIs across customer acquisition, retention, and conversion, delivering clear, structured reporting to commercial and marketing stakeholders
* Generate customer and cohort insights, conduct in depth behavioural analysis, including cohort and LTV modelling, to surface retention opportunities and inform customer strategy
* Build segmentation and targeting models, develop demographic and behavioural segmentation frameworks that are actively adopted into marketing campaigns, with performance tracked pre and post implementation
* Develop predictive and forecasting models, build data informed models to forecast channel performance and customer value, maintaining accuracy targets against actual outcomes
* Translate insight into commercial action, work cross functionally with marketing and commercial teams to ensure analytical output directly influences decisions, maintaining a documented insight to action audit trail
* Manage and evolve the analytical opportunity pipeline, maintain a prioritised register of analytical initiatives ranked by commercial impact, contributing to and supporting delivery of the broader Commercial Insights roadmap
* Act as a strategic analytics partner – present findings to senior leadership, contribute to board level reporting, and serve as a trusted resource for data-informed decision making across the business
About You
* Degree in a maths or science based subject
* Strong written and verbal communication skills, with the ability to present clearly to both technical and non‑technical stakeholders
* Solid hands‑on experience with analytics and data tools, including Google Analytics, Tableau, Excel, Google BigQuery, and a strong understanding of SQL
* Commercially minded and data informed, with a genuine interest in applying testing, research, and analytics to support and justify business decisions
* Experience working with marketing data across acquisition, conversion, and retention funnels – ideally within an affiliate or performance marketing environment
* Organised and self‑directed, able to manage multiple priorities and deliver thoughtfully in a fast‑paced environment
* Technically confident and analytically strong, with experience navigating large, complex datasets and turning them into clear, actionable insights
* Collaborative and communicative, with excellent written and verbal English skills and a natural ability to work as part of a cross‑functional team
What You’ll Get
* Private Health Care (Bupa)
* Hybrid Working (3 days in office)
* Travel Insurance
* Company Bonus Scheme
* Market‑Leading Training Programme
* Recognition & Reward Scheme
* Annual Company Conference (previous destinations: Vienna, Bologna, Dubrovnik, Thessaloniki)
* Free Coffee, Drinks & Snacks
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