Fulfilment Contract Supervisor
Bristol (BS35)
£30,000 - £36,000 per annum
Full‑Time | Permanent
Customer‑Focused Logistics Opportunity
We are an established, internationally recognised logistics and supply chain specialist seeking a Fulfilment Contract Supervisor to join our Bristol operation. This is a fast‑paced, customer‑facing role where delivering exceptional customer service and maintaining strong client relationships is key. The successful Fulfilment Coordinator will play a vital role in ensuring smooth order fulfilment, stock accuracy, and KPI performance.
The Role
As a Fulfilment Supervisor, you will:
* Coordinate the end‑to‑end order fulfilment process in line with customer KPIs
* Act as a key customer‑facing contact for client queries and service updates
* Work closely with warehouse teams to manage order flow
* Maintain stock integrity and process transactions within the WMS
* Investigate delivery issues and implement effective solutions
* Manage inbound/outbound bookings and shipping documentation
About You
We are looking for a Fulfilment Supervisor with:
* Proven customer‑facing / customer service experience
* Administration experience within an office environment
* Experience using a Warehouse Management System (WMS)
* Strong organisational and problem‑solving skills
* Excellent communication skills
* The right to work in the UK (no sponsorship available)
Benefits
* 25 days holiday (rising to 27 with service) + Bank Holidays
* Profit‑related pay
* Pension scheme
* Life cover & private healthcare
* Retail discount scheme
* Employee Assistance Programme
* On‑site parking
* Training and development opportunities
If you are a motivated, customer‑driven professional looking to grow as a Fulfilment Supervisor within a stable and respected organisation, we would love to hear from you.
WR is acting as an Employment Agency in relation to this vacancy.
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