Overview
Support Team Leader / Service Manager to oversee a 4-bed Supported Living service in York. This Support Team Leader / Service Manager role is focused on supporting adults with learning disabilities, alongside individuals with mental health needs, complex needs, and some mobility challenges.
This is an excellent opportunity for a dedicated Support Team Leader or Service Manager who is committed to delivering high-quality care and empowering individuals with learning disabilities to live independently within their community in York.
The Role
As a Support Team Leader / Service Manager in York, you will be responsible for leading and developing a team delivering specialist support to adults with learning disabilities. The Support Team Leader / Service Manager will ensure person-centred support is consistently delivered, maintaining high standards of care, compliance, and positive outcomes.
Key Responsibilities
* Lead and motivate a team as a Support Team Leader / Service Manager, ensuring excellent care delivery for adults with learning disabilities
* Supervise, mentor and develop staff to maintain a strong and supportive team culture
* Oversee recruitment, onboarding and training within the Support Team Leader / Service Manager role
* Ensure compliance with CQC regulations and supported living best practice
* Build strong professional relationships with individuals, families and external stakeholders across services in York
* Review and monitor care plans to ensure individuals with learning disabilities receive tailored support
* Manage staffing, resources and service budgets as part of the Service Manager responsibilities
About You
* Previous experience as a Support Team Leader, Deputy Manager or Service Manager within a CQC regulated service
* Strong knowledge and experience supporting adults with learning disabilities
* Confident leading teams and driving service improvement within supported living services in York
* Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards - support provided)
* Strong understanding of safeguarding, compliance and CQC standards
* Full UK driving licence and access to a vehicle
Benefits
* Competitive salary of £30,000 - £32,000
* Excellent career progression opportunities into senior Service Manager roles
* Ongoing training and professional development
* Pension scheme
* Employee Assistance Programme
If you are an experienced Support Team Leader / Service Manager in York with a passion for supporting adults with learning disabilities, this is a fantastic opportunity to join a supportive and values-driven organisation where you can genuinely make a difference.
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