We are currently looking for a Administrator who has great customer service experience to join a provider of building maintenance and improvement services in the Pembroke area.
The Administrator will be responsible for providing comprehensive administrative support to the Repairs team, ensuring the efficient coordination and delivery of Repairs projects across the portfolio.
Accountabilities/ Responsibilities of the Administrator:
1. Assist in the coordination and scheduling of Repairs maintenance works
2. Raising jobs on the internal system
3. Communicating with the Contracts Manager
4. Answering phone calls and managing the shared inbox daily
5. Generating reports and supporting general office functions
6. Maintain correspondence and accurate management of paperwork and IT filing systems.
7. Retrieving and inputting data onto IT/manual systems
Skills & Experience:
8. Social Housing background – desirable
9. Strong Administration skills
10. Good communication skills
11. Previous experience in an Administration/ Customer Service role
Benefits of the Administrator role:
12. 31 days annual leave
13. Company Pension
14. Progression opportunities
15. Working hours of 8am – 4:30pm / 8:30am – 5pm
Please note: this is an office based position – Monday to Friday
We’ll take the time to understand your career history and motivations for a new role. We’ll also take references and may ask for proof of eligibility to work in the UK.
We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process.
From there our commitment to you is all about being your career partner. We’ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking