HGV Workshop Manager needed
Northampton
Our client, a privately owned garage specialising in the servicing and repair of Commercial Vehicles, is seeking for a HGV Workshop Manager to join their team.
The ideal candidates will be supervising team members to ensure that their designated duties are performed correctly and in a timely fashion. Managing regular and well-established clientele. Workshop Controllers and Fleet Engineers who would like to step up are welcome to apply.
Role: HGV Workshop Manager
Hours: Mon to Fri 8:30 am to 5pm (30 mins lunch)
Location: Northampton
Key Responsibilities
* Developing and implementing standards and procedures for workshop
* Setting and maintaining service levels
* Maintaining customer relationships and improving response and delivery times
* Updating service methods to improve overall efficiency
* Resolving any service problems and customer complaints
* Collaborate with the team to meet deadlines and provide outstanding customer service.
Requirements:
* Minimum of 2 years supervisory experience in a workshop environment
* Be flexible and have the ability to work unsupervised with a high level of self-motivation.
* NVQ Level 3 or IRTE qualified Commercial Vehicle Technician, but equivalent qualifications considered.
Benefit:
* Company pension
* Employee discount
* Free parking
* On-site parking
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