Job Title and Location
Automotive Workshop Administrator – Reading, Berkshire
Job Details
Salary: £26,400 per annum.
Hours: Monday to Friday, 9:00 am to 5:30 pm (40 hour week). No weekends.
Employment type: Full-time contractor within an automotive main dealer group workshop.
Holiday entitlement: 23 days + birthday off + bank holidays.
Benefits
* £26,400 Salary
* Monday To Friday 9am - 5.30pm Only (40 Hour Week)
* No Weekends
* Automotive Main Dealer Group Workshop
* Previous Automotive Administration Experience Required
* Kerridge DMS System Knowledge Advantageous
* 23 Days Holiday + Birthday Off + Bank Holidays
* Voted Motor Trades Employer Of The Year 2025
Duties
* Creating and managing job cards to support workshop operations
* Building strong working relationships with technicians and workshop staff
* Processing defect reports, technician time clockings, parts issues, and invoicing
* Handling retail invoicing to end‑customer accounts, including fleet clients
* Assisting with warranty and service contract invoicing and claim processing (training provided)
* Consolidating weekly out‑of‑contract costs for fleet management
* Managing general administration tasks and supporting the service team
* Liaising with suppliers to resolve invoice queries and ensure cost‑effective quotes
* Chasing outstanding purchase orders and approving associated invoices
* Acting as the main point of contact for customer enquiries within the admin team
Candidate Profile
* Strong computer literacy with experience in dealership management systems (desirable but not essential)
* Experience in commercial administration, invoicing, or customer service within a fast‑paced environment
* Excellent communication skills at all levels, from technicians to customers and suppliers
* High attention to detail in processing invoices and creating job cards
* Organised with the ability to prioritise multiple tasks effectively
* Proactive problem‑solver with a can‑do attitude
* Strong relationship‑building skills and ability to work collaboratively
* Customer‑focused approach and professional manner
#J-18808-Ljbffr