Description
An exciting opportunity has arisen for a detail-oriented individual to join the Tour Accounting division of Live Nation Music as a Tour Accounts Assistant. The main purpose of the role is to provide specialised support in managing and processing tour representative expenses, mainly through the Pleo expense management system, working directly under the supervision of a Tour Accountant.
The role will focus specifically on Pleo expense management, serving as the primary point of contact for tour reps regarding expense queries, receipt issues, and VAT compliance. This position offers excellent exposure to expense management processes within the live music industry and provides valuable experience in financial administration and stakeholder communication.
Strong communication skills and meticulous attention to detail are essential, as the role involves daily interaction with tour reps and requires accurate processing of expense claims with proper VAT treatment and documentation.
What we can offer you
Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.
Who you are
Competencies / Skills / Knowledge / Experience
1. Interest in concert promotions, event management or music industry finance
2. Excellent numeracy skills with strong attention to detail and proficiency in Excel at intermediate level
3. Basic understanding of VAT principles and expense categorisation
4. Outstanding written and verbal communication skills for liaising with tour reps
5. Experience with expense management systems or willingness to learn Pleo platform
6. Strong organisational skills with ability to manage high-volume expense processing
7. Ability to work to tight deadlines and handle multiple expense queries concurrently
Behaviours
The following attributes determine how the role will be carried out and are required to be a success:
8. Self-motivated with proactive approach to expense query resolution
9. Professional and diplomatic communication style when dealing with expense issues
10. Ability to work methodically through detailed expense reviews and VAT calculations
11. Uses interpersonal skills to maintain positive relationships with tour representatives
12. Commitment to accuracy and compliance in financial processing
13. Ability to escalate complex issues appropriately to Tour Accountant supervision
What the role includes
Daily Responsibilities:
14. Review all Pleo expense receipts
15. Update Pleo expense tracker with accurate VAT splits and necessary amendments
16. Contact tour representatives regarding expense queries, missing receipts, and documentation errors
17. Resolve typing errors and other administrative issues in expense submissions
18. Confirm completed and verified Pleo submissions to Tour Accountant for final approval
19. Maintain clear communication logs of all representative interactions
20. Export and submit all Pleo expense reports
21. Approve show invoices on Inspyrus, for certain shows
Monthly Responsibilities:
22. Process all Pleo expenses by month-end
23. Provide monthly expense processing reports to Tour Accountant
24. Ensure compliance with VAT reporting requirements for processed expenses
25. Archive and organise processed expense documentation
Communication and Query Management:
26. Serve as primary contact point for all tour representative expense-related queries
27. Provide guidance to representatives on proper receipt submission and expense categorisation
28. Follow up persistently on missing or incomplete expense documentation
29. Escalate complex expense issues to Tour Accountant as appropriate
Administrative Tasks:
30. Maintain accurate Pleo tracker database with current expense status
31. Prepare expense summaries and variance reports as requested
32. Support Tour Accountant with month-end expense reconciliation activities
33. Assist with ad-hoc expense analysis and reporting projects
Key Operational Notes:
34. All final expense processing requires Tour Accountant approval before completion
35. Responsible for maintaining comprehensive expense query resolution records
36. Must ensure VAT compliance across all processed expense claims
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.
APPLICATION DEADLINE: Sunday 28th September 2025. We reserve the right to close applications at any time so encourage early application where possible.
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