Senior Operations Executive
Monday-Friday 8:30am-5pm
Onsite, Stowmarket Outskirts
Our client is a rapidly growing PPE supply business supporting major infrastructure and construction projects across the UK. The company partners with multiple contractors, delivering compliant, high-quality PPE through a service-led and operationally robust approach.
Following continued growth and new contractor appointments, the business is strengthening its operations and administrative function to ensure consistently high standards of service delivery.
Role Overview
The Senior Operations Administrator provides high level operational, administrative, and contractor support across the PPE supply function. The role plays a key part in onboarding new contractors, coordinating branded PPE requirements, managing contractor order portals, and providing PA style support to senior management.
This position suits an experienced administrator who is highly organised, proactive, and comfortable operating in a fast paced, contractor focused environment with a high degree of responsibility and autonomy.
Key Responsibilities
Contractor Onboarding & Support
Lead the onboarding process for new contractors joining the supply network
Gather PPE requirements, branding specifications, and approval workflows
Coordinate contractor specific branding requirements (logos, embroidery, print)
Set up, maintain, and audit contractor order portals for accuracy and usability
Act as a primary point of contact for contractor queries and operational supportOperations & PPE Coordination
Support the end to end PPE supply process, including order processing and dispatch coordination
Liaise with suppliers to ensure on time delivery of branded and non branded PPE
Maintain accurate records for compliance, audit, and contractor reporting
Assist with expanding product ranges in line with contractor requirementsAdministrative & Executive Support
Provide PA style support to senior managers, including diary management, meeting coordination, and document preparation
Attend meetings and calls, taking accurate minutes and tracking follow up actions
Prepare reports, summaries, and contractor communications
Support general office administration and wider operational tasksCommunication & Relationship Management
Build and maintain strong working relationships with contractors, suppliers, and internal stakeholders
Communicate clearly around orders, lead times, and service updates
Represent the business professionally in meetings and external interactions
Key Deliverables
Professional and efficient contractor onboarding
Fully functioning, accurate contractor order portals
Timely and compliant delivery of PPE
High quality administrative and executive support
Accurate meeting documentation and action tracking
Strong contractor satisfaction and operational reliability
Person Specification
Essential
Strong administrative experience, ideally within an operational or fast paced environment
Excellent organisational skills with the ability to manage multiple priorities
Confident and professional communicator
Strong IT skills, including Excel and online systems
Experience taking accurate meeting minutes and managing follow up actions
Proactive, adaptable, and highly organised approach
Ability to work independently and as part of a small, growing teamDesirable
PA or executive support experience
Experience in PPE, construction, or contractor led environments
Knowledge of branding processes (print and embroidery)
Experience supporting a scaling or growth stage business
Understanding of PPE compliance requirements
Attributes & Behaviours
Customer focused and solutions driven
Detail oriented, reliable, and professional
Adaptable and willing to support wider business needs
Strong sense of ownership and accountability